Information of Accessible Facilities and Programs
Public entities are also required to ensure that interested people, including people with vision or hearing impairments, can obtain information as to the existence and location of accessible services, activities, and facilities. This is an important but frequently overlooked part of the law.
Examples
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County B’s recreation department has four playgrounds. Two were renovated using the ADA Standards for Accessible Design and are accessible to children and adults with disabilities, two are not accessible. County B has information on the website concerning which playgrounds are accessible and which aren’t. The information is also included in the recreation department’s brochure.
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State D’s museum has monthly tours that include sign language interpreters for people who are deaf. The museum will also get interpreters for any program with 14 days’ notice. This information is on the museum’s website, posted in the reception area and on the museum’s brochure.
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A City Managers’ office receives a call from a new resident who uses a wheelchair. The resident would like to know which city facilities are accessible (and which aren’t) and where the accessible entrances are. The City Managers’ administrative assistant can provide that information because the ADA Coordinator created a list of the accessibility features in all facilities. The list is on the city’s website and the ADA Coordinator sent an email to all staff with the link.
Title II Regulations 28 § 35.163
Information and signage:
(a) A public entity shall ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of accessible services, activities, and facilities.
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