Shelves, Sales and Service Counters, and Check-Out Aisles The obligation to provide program access also applies to merchandise shelves, sales and service counters, and check-out aisles...
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  Shelves, Sales and Service Counters, and Check-Out Aisles
  
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  TTY AND RELAY SERVICES
  Officers must also accept telephone calls placed by persons who are deaf or hard of hearing through the Telecommunications Relay Service.... 
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  FCC Consumer Guide: Telecommunications Access for People with Disabilities
  Telecommunications Access for People with Disabilities FCC rules under Section 255 of the Communications Act require telecommunications equipment manufacturers and service providers... 
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  § 37.5(b)
  (b) Notwithstanding the provision of any special transportation service to individuals with disabilities, an entity shall not, on the basis of disability, deny to any individual with a disability... 
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  ADA: Know Your Rights - Returning Service Members with Disabilities
  Department of Justice Civil Rights Division Disability Rights Section ADA: Know Your Rights Returning Service Members with Disabilities You've been seriously injured... 
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  §104.52  Health, welfare, and other social services.
  [See subsections ...] 
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  E208 Support Documentation and Services
  [See subsections ...] 
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  E208 Support Documentation and Services
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  QUESTION: HOW IS IT DETERMINED WHAT KIND OF AUXILIARY AID OR SERVICE A PVO WILL PROVIDE TO A PASSENGER WITH A DISABILITY?
  39.51, 39.35, 39.37, 39.5 QUESTION: HOW IS IT DETERMINED WHAT KIND OF AUXILIARY AID OR SERVICE A PVO WILL PROVIDE TO A PASSENGER WITH A DISABILITY?... 
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  GSA
  General Services Administration, acting by or through the Administrator of General Services, or a designated official to whom functions under this part have been delegated by the Administrator... 
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  11B-904.4 Sales and service counters
  Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2.... 
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  11B-904.4 Sales and service counters
  Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2.... 
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  F227.3 Counters
  Where provided, at least one of each type of sales counter and service counter shall comply with 904.4.... 
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  227.3 Counters
  Where provided, at least one of each type of sales counter and service counter shall comply with 904.4.... 
- Inclusion Solutions FuelCall™ Gas Station Refueling Assistance
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  227.3 Counters
  Where provided, at least one of each type of sales counter and service counter shall comply with 904.4.... 
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  § 37.3 Auxiliary aids and services
  Auxiliary aids and services includes: (1) Qualified interpreters, notetakers, transcription services, written materials, telephone headset amplifiers, assistive listening devices, assistive... 
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  Queues and Waiting Lines: ADA Standard Section 227.5
  Section 227.5 covers scoping requirements in the current ADA Standards for queues and waiting lines. 
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  11B-227.3 Counters
  Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4.... 
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  11B-227.3 Counters
  Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4.... 
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  11B-227.3 Counters
  Where provided, at least one of each type of sales counter and service counter shall comply with Section 11B-904.4.... 
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  Issue: Program Accessibility
  Common Problem: City governments often have failed to ensure that the whole range of the city’s services, municipal buildings, and programs meet Title II’s program access requirements... 
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  11B-227.5 Queues and Waiting Lines
  Queues and waiting lines servicing counters or check-out aisles required to comply with Sections 11B-904.3 or 11B-904.4 shall comply with Section 11B-403.... 
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  "Video Remote Interpreting (VRI) Services'' (Section-by-Section Analysis)
  ‘‘Video Remote Interpreting (VRI) Services'' (Section-by-Section Analysis) In the NPRM, the Department proposed adding ‘‘Video Interpreting Services (VIS)'' to the list of auxiliary aids... 
