Agencies should document commercial nonavailability in accordance with agency procedures to assist in defending the agency's decision in the event of a complaint....
Search Results "Resolution of Complaint"
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F.4 - If an agency has appropriately determined and documented that commercial items are not available that meet applicable technical provisions, must it also determine that an exception applies?
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Project Civic Access
Some reviews were initiated in response to complaints and others were not. The settlement agreements are posted on the Department’s website at www.ada.gov....
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Slope [4.7.2]
Lips at the bottom of ramps, a common complaint, impede the momentum needed to propel a wheelchair up-slope. Severe counter slopes can do the same thing and cause footrests to scrape....
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BACKGROUND
This matter was initiated by a complaint dated May 5, 2010, against AJM Law made by the National Federation of the Blind....
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BACKGROUND
This matter is based upon two complaints filed with the United States Department of Justice, in which the Complainants allege that Aurora discriminated against them on the basis of disability...
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ADA Coordinator, Grievance Procedure, Self-Evaluations, and Transition Plans
The ADA Coordinator’s role is to coordinate the government entity’s efforts to comply with the ADA and investigate any complaints that the entity has violated the ADA....
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Demographic Questionnaire Data
hrs/day in their chair. 43.4% of subjects were either somewhat unsatisfied or very unsatisfied with the pathways they typically travel, and damaged or warped pathways were their biggest complaint...
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DOE "Dear Colleague" Letter: Responding to Bullying of Students with Disabilities (Oct. 21, 2014)
Department of Education (Department) has received an ever-increasing number of complaints concerning the bullying of students with disabilities and the effects of that bullying on their...
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Interchangeability: ADA Standard Section 106.4
Section 106.4 of the ADA Standards covers information on the interchangeability of terms used throughout the ADA Standards.
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D. Effective Communication: Auxiliary Aids and Services
Atlantis will facilitate resolution of requests for Appropriate Auxiliary Aids and Services between passengers with disabilities and cruise line operators....
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26. WEBSITES
If the parties are unable to agree on HWI’s compliance with subparagraph (a) above, the dispute resolution mechanism of Paragraph 35 shall apply....
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BACKGROUND
The Department is authorized under the ADA to determine the City’s compliance with title II of the ADA and title II’s implementing regulation, and to resolve the matter by informal resolution...
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BACKGROUND
The USAO is authorized under the ADA to determine the County’s compliance with title II of the ADA and title II’s implementing regulation, and to resolve the matter by informal resolution...
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Alaska Governor’s Council on Disabilities and Special Education
participation, coordination, and cooperation of all appropriate public agencies related to developmental disabilities in the state Perform other duties in accordance with the orders and resolutions...
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Architectural Barriers Act
For more information or to file a complaint, contact: U.S....
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E. Paperwork Reduction Act
Section 382.157 involves disability-related complaint reporting to the Department....
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Availability of the CRO
[Sec. 382.65(a)(1)] A CRO has the authority to resolve complaints by passengers with a disability on behalf of the carrier. [Sec. 382.65(a)(4)]...
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How the ADA Standards are Enforced
The ADA’s mandates, including the accessibility standards, are enforced through investigations of complaints filed with federal agencies, or through litigation brought by private individuals...
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BACKGROUND
This matter is based upon a complaint filed with the United States Department of Justice, in which a Complainant alleged that Genesis discriminated against her on the basis of her disability...
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Terms Defined in Referenced Standards: ADA Standard Section 106.2
Section 106.2 of the ADA Standards covers information on the definitions of terms that are defined in Referenced Standards.
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Corada Product Certification Process
Manufacturer does not resolve a complaint related to product certification within 60 days of receiving the complaint....
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Accessible Product Certification Process
Manufacturer does not resolve a complaint related to product certification within 60 days of receiving the complaint....
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2. What information shall the notice include?
effective communication, making reasonable modifications to policies and programs, not placing surcharges on modifications or auxiliary aids and services, and filing complaints...
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J.
Cinemark denies the allegations in the United States' complaint....
