Including Customers with Disabilities in the Process All customers should be included in these information-gathering processes, including customers with disabilities....
Search Results "Customer with a Disability"
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Including Customers with Disabilities in the Process
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QUESTION: HOW IS IT DETERMINED WHAT KIND OF AUXILIARY AID OR SERVICE A PVO WILL PROVIDE TO A PASSENGER WITH A DISABILITY?
39.51, 39.35, 39.37, 39.5 QUESTION: HOW IS IT DETERMINED WHAT KIND OF AUXILIARY AID OR SERVICE A PVO WILL PROVIDE TO A PASSENGER WITH A DISABILITY?...
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Facilities Specializing in Treating Conditions That Affect Mobility: ADA Standard Section 223.2.2
Section 223.2.2 covers scoping requirements in the current ADA Standards for facilities specializing in treating conditions that affect mobility.
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11B-223.2.2 Facilities specializing in treating conditions that affect mobility
In facilities specializing in treating conditions that affect mobility, 100 percent of the patient bedrooms shall provide mobility features complying with Section 11B-805. [2010...
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11B-223.2.2 Facilities specializing in treating conditions that affect mobility
In facilities specializing in treating conditions that affect mobility, 100 percent of the patient bedrooms shall provide mobility features complying with Section 11B-805. [2010...
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How to Use This Manual
Looks at the definitions of "an individual with a disability" and a "qualified individual with a disability," drawing upon guidance set out in EEOC's Title I regulation and interpretive...
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Scenario 9 – Unjustified Different Treatment
In this case, none of the parents of students without disabilities were told that they must attend the field trip; therefore, the school may not require Ricardo’s father’s attendance simply...
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23. How should an employer handle requests for modified or part-time schedules for an employee covered by both the ADA and the Family and Medical Leave Act (FMLA)?
Under the ADA, an employee who needs a modified or part-time schedule because of his/her disability is entitled to such a schedule if there is no other effective accommodation and it will...
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A Guide to Disability Rights Laws
Department of Justice Civil Rights Division Disability Rights Section A Guide to Disability Rights Laws July 2009 For persons with disabilities, this document is available...
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§ 36.311(c)(2) Inquiry into use of other power-driven mobility device
A public accommodation that permits the use of an other power-driven mobility device by an individual with a mobility disability shall accept the presentation of a valid, State-issued disability...
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1630.16(a)
However, a religious entity may not discriminate against a qualified individual, who satisfies the permitted religious criteria, because of his or her disability....
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§1630.16(a) Religious entities
However, a religious entity may not discriminate against a qualified individual, who satisfies the permitted religious criteria, on the basis of his or her disability....
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What do I do if I believe that a passenger’s assertions about having a disability or a service animal are not credible?
The CRO is a resource for resolving difficulties related to disability accommodation. Consult with the CRO immediately, if possible....
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How: Tips on Completing Emergency Health Information
When completing your emergency health information (forms included at back of this guide) be sure and include: Disability/Conditions affecting emergency care (if you are not sure, list...
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Americans with Disabilities Act-Video overview
Requires the Registered User plan or above. Login! -
§382.55 May carriers impose security screening procedures for passengers with disabilities that go beyond TSA requirements or those of foreign governments?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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Paragraph (h) (Advisory Guidance)
Include individuals who are deaf or who have speech disabilities in the subject populations that are used to develop voice recognition algorithms, so that the algorithms will better accommodate...
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Verification of Service Animals
Verification of Service Animals Under particular circumstances, you may see a need to verify whether an animal accompanying a passenger with a disability qualifies as a service animal...
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12101(a) Findings
(a) Findings. --The Congress finds that --
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1.6.13 Qualified Individual.
1.6.13 Qualified Individual. An individual who, with or without reasonable modifications to rules, policies, or practices, the removal of architectural, communication, or...
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Section 1630.14 Medical Examinations and Inquiries Specifically Permitted
Section 1630.14 Medical Examinations and Inquiries Specifically Permitted
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Substantially Limited in Working
Substantially Limited in Working It is not necessary to consider if a person is substantially limited in the major life activity of "working" if the person is substantially...
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Keeping Medical Information Confidential
KEEPING MEDICAL INFORMATION CONFIDENTIAL With limited exceptions, an employer must keep confidential any medical information it learns about an applicant or employee. Under the...
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What about the passenger who has two or more service animals?
A single passenger legitimately may have two or more service animals. In these circumstances, you should make every reasonable effort to accommodate them in the cabin in...