Food and Restaurant Services People with disabilities need to access tables, food service lines, and condiment and beverage bars in restaurants, bars, or other establishments where food...
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Food and Restaurant Services
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11B-225.3 Self-service storage facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table 11B-225.3. ...
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11B-225.3 Self-service storage facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table 11B-225.3. ...
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Auxiliary aids and services
Auxiliary aids and services includes—(1) Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services;...
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11B-225.3 Self-service storage facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table 11B-225.3....
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11B-708 TWO-WAY COMMUNICATION SYSTEMS
[See subsections ...]
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11B-708 Two-way communication systems
[See subsections ...]
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DOJ Compliance Highlights
Transportation and hotel vans: If transportation services are provided accessible transportation must be provided. Vans of 15 passengers or larger are required to have a lift....
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Approach: ADA Standard Section 904.2
If a cash register is provided at the sales or service counter, locate the accessible counter close to the cash register so that a person using a wheelchair is visible to sales or service...
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Define "animal" or what qualifies certain species as "service animals." (Section-by-Section Analysis)
One commenter suggested defining "animal" (in the context of service animals) or the parameters of acceptable species to reduce the confusion over whether a particular service animal is...
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Service Animals
Service Animals: Ensure that all participants and the meeting site staff understand that the ADA requires that service animals are allowed to enter the building and remain with their...
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412.1 General
ICT that provides two-way voice communication shall conform to 412....
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410.1 General
ICT that provides two-way voice communication shall conform to 410....
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IV. Eligibility for Goods and Services
In providing goods and services, a public accommodation may not use eligibility requirements that exclude or segregate individuals with disabilities, unless the requirements are necessary...
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11B-904.2 Approach
If a cash register is provided at the sales or service counter, locate the accessible counter close to the cash register so that a person using a wheelchair is visible to sales or service...
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Q7. What questions can a covered entity's employees ask to determine if a dog is a service animal?
What questions can a covered entity's employees ask to determine if a dog is a service animal? A....
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Communication Issues for Employers with Maximum Leave Policies
Communication Issues for Employers with Maximum Leave Policies Many employers, especially larger ones and those with generous maximum leave policies, may rely on "form letters" to communicate...
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ADOPTION AND IMPLEMENTATION OF EFFECTIVE COMMUNICATION POLICY
The heading on the posted Effective Communication Policy shall be printed in capital letters in a bold font no smaller than 26 points....
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Effective Communication
Effective Communication...
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4. What factors should a public school district consider in determining what auxiliary aids or services are necessary to afford qualified students with disabilities an equal opportunity to participate in, and enjoy the benefits of, the public school’s services, programs, or activities?
The determination of what auxiliary aids or services will provide effective communication must be made on a case‐by‐case basis, considering the communication used by the student, the nature...
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4.3.11.4* Two-way Communication
A method of two-way communication, with both visible and audible signals, shall be provided between each area of rescue assistance and the primary entry....
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904.5.1 Self-Service Shelves and Dispensing Devices
904.5.1 Self-Service Shelves and Dispensing Devices. Self-service shelves and dispensing devices for tableware, dishware, condiments, food and beverages shall comply with 308....
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General: ADA Standard Section 806.1
Guest rooms required to provide communication features shall comply with 806.3....
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225(b) Availability of telecommunications relay service
(b) Availability of telecommunications relay service...