49 CFR 37.42(a) 5/24/12
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ADA & Level Boarding - Which Cars Must be made Available to Passengers with Disabilities?
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....
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DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE: Origin-to-Destination Service
paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.” ...
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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Inquiries about service animals. (Section-by-Section Analysis)
Inquiries about service animals....
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal, it shall give the individual with a disability the opportunity to participate in the service, program, or activity without having the...
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Check-Out Aisles and Sales and Service Counters
Section 227 of the 2010 Standards clarifies the requirements for food service lines....
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal under §35.136(b), it shall give the individual with a disability the opportunity to participate in the service, program, or activity...
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603.1 General (Section-by-Section Analysis)
603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
State and local governments are responsible under Title II of the ADA for providing effective communication and equal access to 9-1-1 and other emergency services.5 To achieve effective...
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
For purposes of clarification, the Department has added the exchange of written notes as an example of an auxiliary aid or service. ...
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11B-411.2.1.2.4.2 Size
Elevator assignment characters shall be 1 inch high (25 mm) minimum.
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11B-411.3.1 Type
Elevator door type shall comply with Section 11B-407.3.1.
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11B-411.4.7.2 Location
Raised characters or symbols and Braille designations shall comply with Section 11B-407.4.7.1.2.
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11B-407.4.8.2 Audible indicators
Audible indicators shall comply with Section 11B-407.4.8.2.
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11B-409.4.6.1 Size
Control buttons shall be ¾ inch (19.1 mm) minimum in their smallest dimension.
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11B-409.4.6.2 Location
Control panels shall be on a side wall, 12 inches (305 mm) minimum from any adjacent wall.
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II-7.3000 Emergency telephone services.
[See subsections ...]
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II-7.3000 Emergency telephone services
[See subsections ...]
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§ 36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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225(c) Provision of services
(c) Provision of services Each common carrier providing telephone voice transmission services shall, not later than 3 years after July 26, 1990, provide in compliance with the regulations...
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11B-227 SALES AND SERVICE
[See subsections ...]
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11B-227 Sales and service.
[See subsections ...]