ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
Search Results "Service Animal Inquiry"
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603.1 General
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603.1 General (Section-by-Section Analysis)
603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE: Origin-to-Destination Service
paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.” ...
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Check-Out Aisles and Sales and Service Counters
Section 227 of the 2010 Standards clarifies the requirements for food service lines....
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§ 36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
State and local governments are responsible under Title II of the ADA for providing effective communication and equal access to 9-1-1 and other emergency services.5 To achieve effective...
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
For purposes of clarification, the Department has added the exchange of written notes as an example of an auxiliary aid or service. ...
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Service
You cannot charge pet fees for service animals. Legally, staff may only ask if a dog is a service animal and what task it preforms....
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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II-7.3000 Emergency telephone services.
[See subsections ...]
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II-7.3000 Emergency telephone services
[See subsections ...]
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Tray Slides: ADA Standard Section 904.5.2
The tops of tray slides shall be 28 inches (710 mm) minimum and 34 inches (865 mm) maximum above the finish floor or ground.
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11B-904.5.2 Tray slides
The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches (864 mm) maximum above the finish floor or ground.
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11B-904.5.2 Tray slides
The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches (864 mm) maximum above the finish floor or ground.
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225(c) Provision of services
(c) Provision of services Each common carrier providing telephone voice transmission services shall, not later than 3 years after July 26, 1990, provide in compliance with the regulations...
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11B-227 SALES AND SERVICE
[See subsections ...]
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11B-227 Sales and service.
[See subsections ...]
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11B-227 Sales and service
[See subsections ...]
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3. Does the ADA require an applicant to disclose that she has or had a hearing impairment or some other disability before accepting a job offer?
3. Does the ADA require an applicant to disclose that she has or had a hearing impairment or some other disability before accepting a job offer? No. The ADA does not require...
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12. May an employer ask whether a reasonable accommodation is needed when an applicant has not asked for one?
An employer may tell applicants what the hiring process involves (e.g., an interview, timed written test, or job demonstration), and may ask applicants whether they will need a...
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§100.202 General prohibitions against discrimination because of handicap.
[See subsections ...]
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§ 35.137(c)
(c)
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603.3 Accommodation of Communication Needs (Section-by-Section Analysis)
603.3 Accommodation of Communication Needs (Section-by-Section Analysis) This proposed section would permit compliant support services to be delivered through either of two methods: directly...
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§100.50(b)(7)
(7) Deny access to or membership or participation in, or to discriminate against any person in his or her access to or membership or participation in, any multiple-listing service, real...