High-top vans, which disabled people or transportation services often use, require higher clearances in parking garages than automobiles.
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A4.6.5 Vertical Clearance
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B1. Slope
B1. Is a relatively level (1:50 or 2% maximum slope in all directions) access aisle provided adjacent and parallel to the side of the vehicle pull-up area? [ADA Stds 4.6.6] Yes...
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§ 38.125(b)(5) Platform barriers
(5) Platform barriers. The lift platform shall be equipped with barriers to prevent any of the wheels of a wheelchair or mobility aid from rolling off the lift during its operation....
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§ 37.93 One car per train rule
[See subsections ...]
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382.125 What procedures do carriers follow when wheelchairs, other mobility aids, and other assistive devices must be stowed in the cargo compartment?
These items have priority over other passengers’ items....
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D. Stowing and Treatment of Personal Equipment
You should be familiar with the legal requirements for storage and treatment of personal equipment used by passengers with a disability, including ventilator/respirators, non-spillable batteries...
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11B-503.4 Floor and ground surfaces
Vehicle pull-up spaces and access aisles serving them shall comply with Section 11B-302. Access aisles shall be at the same level as the vehicle pull-up space they serve. Changes in...
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382.99 What agreements must carriers have with the airports they serve?
Carriers may require passengers needing lift assistance for boarding to check in for the flight an hour before the standard check-in time for the flight....
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11B-206 Accessible routes
The area of weather protection shall include the passenger loading zone complying with Section 11B-209.3 and the accessible route from the passenger loading zone to the accessible entrance...
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382.101 What other boarding and deplaning assistance must carriers provide?
In those circumstances, airlines must still provide enplaning and deplaning assistance by other available means, such as by placing the passenger in a boarding chair and carrying him or...
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How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?
In addition, an amendment to DOT’s disability rule (part 382) that came into effect on August 7, 2003, requires U.S. and foreign airlines operating passenger-carrying flights to and from...
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§ 36.310(b) Barrier removal
A public accommodation subject to this section shall remove transportation barriers in existing vehicles and rail passenger cars used for transporting individuals (not including barriers...
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Sec.36.310(b) Barrier removal
A public accommodation subject to this section shall remove transportation barriers in existing vehicles and rail passenger cars used for transporting individuals (not including barriers...
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382.155 How must carriers respond to written complaints?
382.155 How must carriers respond to written complaints? CROs are to promptly take action to resolve complaints made to them. In some cases, CROs can take quick action to prevent a...
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§382.155 How must carriers respond to written complaints?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010]
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§382.151 What are the requirements for providing Complaints Resolution Officials?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009; 75 FR 44887, July 30, 2010]
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382.153 What actions do CROs take on complaints?
382.153 What actions do CROs take on complaints? ETA Editor's Note This section has no content in the original document.
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A2
A2. Is the vehicle pull-up area relatively level (1:50 or 2% maximum slope in all directions)? Yes No
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B2. Slope
B2. Is the vehicle space relatively level (2% maximum slope in all directions)? Yes _____ No _____
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§ 38.125(b)(8) Platform entrance ramp
(8) Platform entrance ramp. The entrance ramp, or loading-edge barrier used as a ramp, shall not exceed a slope of 1:8, when measured on level ground, for a maximum rise of 3 inches,...
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§ 38.123(a)(5)
(5) Doorways on the end of the enclosure, opposite the water closet, shall have a minimum clear opening width of 32 inches. Doorways on the side wall shall have a minimum clear...
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§ 38.125(b)(13) Handrails
(13) Handrails. Platforms on lifts shall be equipped with handrails, on two sides, which move in tandem with the lift, and which shall be graspable and provide support to standees...
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§ 37.91 Wheelchair locations and food service on intercity rail trains
[See subsections ...]
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§ 382.70 Disability-related complaints received by carriers
(b) This section applies to certificated U.S. carriers and foreign air carriers operating to, from, and in the United States, conducting passenger operations with at least one aircraft having...