Attendant-type services (e.g., manually lifting or transferring passengers to seats and carrying personal baggage or suitcases (except where provided to nondisabled passengers)) are not...
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What kinds of services must transportation personnel provide?
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
‘‘Auxiliary Aids and Services’’ (Section-by-Section Analysis) In the NPRM, the Department proposed revisions to the definition of auxiliary aids and services under § 35.104 to include...
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225.2.2 Self-Service Shelving
225.2.2 Self-Service Shelving. Self-service shelves shall be located on an accessible route complying with 402. Self-service shelving shall not be required to comply with 308....
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What do I do if I believe that a passenger’s assertions about having a disability or a service animal are not credible?
The CRO normally has the authority to make the final decision regarding carriage of service animals....
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Miniature horses. (Section-by-Section Analysis)
of services for individuals with all types of disabilities....
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F225.2.2 Self-Service Shelving
Self-service shelves shall be located on an accessible route complying with 402. Self-service shelving shall not be required to comply with 308....
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225.2.2 Self-Service Shelving
Self-service shelves shall be located on an accessible route complying with 402. Self-service shelving shall not be required to comply with 308....
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General Requirements of Part 382
In a nutshell, the main requirements of Part 382 regarding service animals are: Carriers shall permit dogs and other service animals used by persons with disabilities to accompany...
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Requests for Seat Assignments by a Passenger Accompanied by a Service Animal
Requests for Seat Assignments by a Passenger Accompanied by a Service Animal For a disabled passenger traveling with a service animal, you must provide, as the passenger with a disability...
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Telecommunications Relay Services (TRS) (Advisory Guidance)
Telecommunications Relay Services (TRS) 18....
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B. Case Findings and Remedies
Police Department Seattle, WA Police Department New Orleans, LA Police Department Corrections and Juvenile Detention Facilities Ohio Department of Youth Services...
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11B-904.4 Sales and service counters
Sales counters and service counters shall comply with Section 11B-904.4.1 or 11B-904.4.2....
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Shelves, Sales and Service Counters, and Check-Out Aisles
Shelves, Sales and Service Counters, and Check-Out Aisles The obligation to provide program access also applies to merchandise shelves, sales and service counters, and check-out aisles...
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Section 37.121 Requirement for Comparable Complementary Paratransit Service
to provide paratransit service that is both comparable and complementary to the fixed route service....
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TTY AND RELAY SERVICES
Officers must also accept telephone calls placed by persons who are deaf or hard of hearing through the Telecommunications Relay Service....
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7.2(2)
ticketing counters, teller stations in a bank, registration counters in hotels and motels, box office ticket counters, and other counters that may not have a cash register but at which goods...
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FCC Consumer Guide: Telecommunications Access for People with Disabilities
Telecommunications Access for People with Disabilities FCC rules under Section 255 of the Communications Act require telecommunications equipment manufacturers and service providers...
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§ 37.5(b)
(b) Notwithstanding the provision of any special transportation service to individuals with disabilities, an entity shall not, on the basis of disability, deny to any individual with a disability...
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Sec.36.303(a) General
A public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently...
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§ 36.303(a) General
A public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently...
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ADA: Know Your Rights - Returning Service Members with Disabilities
Department of Justice Civil Rights Division Disability Rights Section ADA: Know Your Rights Returning Service Members with Disabilities You've been seriously injured...
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§ 35.136(a) General
Generally, a public entity shall modify its policies, practices, or procedures to permit the use of a service animal by an individual with a disability, unless the public entity can demonstrate...
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§104.52 Health, welfare, and other social services.
[See subsections ...]
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E208 Support Documentation and Services
[See subsections ...]