In creating this manual, DOT held meetings with representatives from the disability community, air carriers, and organizations that contract with air carriers to provide disability-related...
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Development of Technical Assistance Manual
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§27.72(c)
(c) Each airport operator shall negotiate in good faith with each U.S. carrier serving the airport concerning the acquisition and use of boarding assistance devices to ensure the provision...
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§382.123(a)(2)
this area, with priority over other items (except wheelchairs) brought onto the aircraft by other passengers enplaning at the same airport consistent with FAA, PHMSA, TSA, or applicable foreign...
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§ 382.37 Seat assignments
(a) Carriers shall not exclude any qualified individual with a disability from any seat in an exit row or other location or require that a qualified individual with a disability sit in any...
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§382.143(a)
(a) As a U.S. carrier, you must meet the training requirements of §382.141 by the following times....
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§382.85(a)
(a) As a carrier that assigns seats in advance, you must provide accommodations in the following ways:...
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Sennheiser RI 150 Stethophone Receiver
Stethophone receiver for single channel 2.3 MHz system, with BA151 (1.6 oz) Features Wideband stethoset receiver Extremely reliable transmission due to new carrier frequency...
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382.123 What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices?
The passenger’s wheelchair also takes priority over items that may be stowed in the space by the carrier and its personnel, such as on-board wheelchairs or crew luggage, even if these items...
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Aircraft Accessibility
When considering ordering, purchasing, or leasing aircraft, management of carriers should keep in mind that the following features are required for aircraft ordered by the carrier after...
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§382.71(a)
(a) As a carrier, you must maintain all aircraft accessibility features in proper working order....
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Customer premises equipment
Equipment employed on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications....
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5. Advance Notice
Advance Notice We sought comments in the Oxygen NPRM about operational reasons, if any, in support of permitting carriers to require a passenger with a disability to provide advance notice...
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Allocation of Responsibilities for Shared-Use Kiosks
Allocation of Responsibilities for Shared-Use Kiosks The SNPRM: The Department proposed that carriers and airports be required to enter into written, signed agreements concerning shared-use...
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2.3 Infrared (IR) Systems
The audio signal, from any source, is used to frequency modulate an RF sub-carrier which in turn is impressed upon, and essentially amplitude modulates, the IR carrier....
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‘‘Commerce.’’ (Preamble, Section-by-Section Analysis)
It means travel, trade, traffic, commerce, transportation, or communication among the several States, between any foreign country or any territory or possession and any State, or between...
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Commerce (Section-By-Section Analysis and Response to Comments)
It means travel, trade, traffic, commerce, transportation, or communication among the several States, between any foreign country or any territory or possession and any State, or between...
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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§382.115(e)
(e) The accessibility requirements for onboard video safety presentations that carriers must meet are outlined in section 382.69....
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§382.67(f)
(f) As a carrier, you must offer pre-boarding to a passenger stowing his or her wheelchair in the cabin....
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§382.99(f)
(f) All carriers and airport operators involved are jointly and severally responsible for the timely and complete implementation of the agreement....
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§382.157(f)(1)
(1) As either carrier in a codeshare relationship, you must comply with paragraphs (c) through (e) of this section for—...
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§382.27(b)
(b) You may require a passenger with a disability to provide up to 72 hours' advance notice and check in one hour before the check-in time for the general public to receive carrier-supplied...
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“Priority” Seating Method
“Priority” Seating Method Carriers may designate an adequate number of “priority” seats for passengers with a disability who meet the above requirements and who request a seating accommodation...
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§382.3 On-demand air taxi
On-demand air taxi means an air taxi operator that carries passengers or property and is not a commuter carrier as defined in this section....
