Part 382 prohibits carriers from imposing special charges for accommodations required by the regulation, such as carriage of a service animal....
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May a carrier charge a maintenance or cleaning fee to passengers who travel with service animals?
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Auxiliary aids and services
“Auxiliary aids and services” includes— Qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services...
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Should passengers provide advance notice to the airline concerning multiple or large service animals?
In most cases, airlines may not insist on advance notice or health certificates for service animals under the ACAA regulations....
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Guidelines for Environmental Infection Control in Health-Care Facilities (excerpts related to service animals only)
Department of Health and Human Services Centers for Disease Control and Prevention (CDC) 2003 Last update: February 15, 2017 * * * * * * ...
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36. Health, welfare, and other social service providers
The addition of new paragraph (a)(2) is intended to make clear the basic requirement of equal opportunity to receive benefits or services in the health, welfare, and social service areas...
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§ 35.136 Service animals.
[AG Order No. 3180-2010, 75 FR 56178, Sept. 15, 2010; 76 FR 13285, Mar. 11, 2011]
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B. Speaking, Listening, Reading, and Writing: When Auxiliary Aids and Services Must be Provided
When these communications involve a person with a disability, an auxiliary aid or service may be required for communication to be effective....
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§ 35.161(b)
interactive voice response system, for receiving and directing incoming telephone calls, that system must provide effective real-time communication with individuals using auxiliary aids and services...
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A. General Requirements for Telephone Emergency Service Providers
General Requirements for Telephone Emergency Service Providers The ADA regulation requires 9-1-1 or other telephone emergency service providers to provide TTY users with: direct...
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8. What are auxiliary aids and services? What does it mean to provide effective communication?
What are auxiliary aids and services? What does it mean to provide effective communication?...
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§ 35.136(i) Miniature horses
(i) Miniature horses.
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904 Check-Out Aisles and Sales and Service Counters
904 Check-Out Aisles and Sales and Service Counters...
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Section 36.302(c) Service Animals (Section-by-Section Analysis)
to permit the use of service animals by an individual with a disability.''...
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26. Five-Minute Warning or Notification of Arrival Calls
As a matter of courtesy, such calls are encouraged as a good customer service model and can prevent “no shows.” Oftentimes, these calls can be generated through an automated system....
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What about a service animal that is not accompanying a qualified individual with a disability?
When a service animal is not accompanying a passenger with a disability, the airline's general policies on the carriage of animals usually apply....
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§ 35.190(b)(5) Department of Interior
(5) Department of Interior: All programs, services, and regulatory activities relating to lands and natural resources, including parks and recreation, water and waste management, environmental...
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Sinks: ADA Standard Section 212.3
Section 212.3 covers scoping requirements in the current ADA Standards for sinks.
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CommonLook Professional Services for Electronic Accessibility of Documents and Forms
CommonLook professional services are designed to assist organizations with ensuring the accessibility of their electronic documents and forms. ...
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Q25. When can service animals be excluded?
When can service animals be excluded? A....
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Examples of meeting your “access to goods and services” obligation when physical barrier removal is not readily achievable
Providing home delivery or some alternative service may be required....
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Alerting to intruders. (Section-by-Section Analysis)
The phrase ‘‘alerting to intruders'' is related to the issues of minimal protection and the work or tasks an animal may perform to meet the definition of a service animal....
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Auxiliary Aids and Services for Students with Disabilities
Among the auxiliary aids and services that help to ensure effective communication for students with disabilities are listed below. 153 qualified interpreters note takers...
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Sorenson Video Relay Service ntouch® VP
The ntouch® VP, designed specifically for you our deaf customers, is built with the latest technology to provide the ultimate communication experience. The ntouch VP is the preferred...
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Q: Can PSAPs rely on State relay services to answer emergency calls from persons who are deaf, hard of hearing, or who have speech impairments?
Q: Can PSAPs rely on State relay services to answer emergency calls from persons who are deaf, hard of hearing, or who have speech impairments? A: No....
