[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010]
Search Results "Resolution of Complaint"
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§382.155 How must carriers respond to written complaints?
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382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints?
382.157 What are carriers obligations for recordkeeping and reporting on disability-related complaints?...
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Section 35.190 Designated agencies. (Section-by-Section Analysis)
The Department would, of course, consult with the designated agency when the Department plans to retain a complaint....
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Step 4 - Adopt a Grievance Procedure
This procedure encourages prompt and equitable resolution of the problem at the local or state level without forcing people to file a federal complaint or a lawsuit....
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How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?
QUESTION: How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?...
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§ 382.70 Disability-related complaints received by carriers
§ 382.70 Disability-related complaints received by carriers....
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§382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints?
[See subsections ...]
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§ 35.172 Investigations and compliance reviews
§ 35.172 Investigations and compliance reviews.
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14. Revise § 35.172 to read as follows:
14. Revise § 35.172 to read as follows:
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§ 35.172 Investigations and compliance reviews.
[See subsections ...]
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D. Recording, Categorizing, and Reporting Written Disability-related Complaints Received by Carriers
foreign carriers1 operating to, from, and in the United States using at least one aircraft with more than 60 passenger seats must record, categorize, and report written disability-related complaints...
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Handling Accessibility Complaints: Keeping out of Court
Requests, Complaints and Grievances A. Procedures to catch requests and complaints early… and deal with them 1. Assess your current status of compliance 2....
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17. Grievance and Complaint System
Grievance and Complaint System Within six (6) months after the commencement of the Compliance Period, and with input from Class Counsel, the City shall establish a policy and procedure...
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§27.123 Conduct of investigations.
[See subsections ...]
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Disputes and Disagreements Regarding FAPE and non-FAPE Matters
Examples of the types of complaints that are appropriately resolved through due process include: whether a student has a disability and is eligible for special education and or related services...
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ADA Mediation Program - Questions and Answers
ADA Mediation Program - Questions and Answers In enacting the Americans with Disabilities Act (ADA), Congress specifically encouraged the use of alternative methods of dispute resolution...
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A Preflight Announcement with Noah Seidel
Like many of us gearing up for the holiday season, Storyteller Noah Seidel has been traveling a lot recently. Noah uses a wheelchair, and unfortunately, some airlines don’t know how...
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Grievance Procedures
School districts are required to establish grievance procedures for resolving complaints related to those cases where the complainants allege that employees, other students, or third parties...
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Dispute Resolution
Dispute Resolution - The parties shall meet and confer regarding any dispute, attempt mediation of the dispute, and if mediation is unsuccessful, the parties may submit the issue(s) to the...
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Structured Negotiation: A Winning Alternative to Lawsuits
Author: Lainey Feingold Sponsor: Commission On Disability Rights, Section of Dispute Resolution Publisher: ABA Book Publishing ISBN: 978-1-63425-544-8 Imagine successfully resolving...
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§35.176 Alternative Means of Dispute Resolution
§35.176 Alternative Means of Dispute Resolution Section 35.176 restates section 513 of the Act, which encourages use of alternative means of dispute resolution....
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§35.176 Alternative means of dispute resolution
§35.176 Alternative means of dispute resolution....
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§ 35.176 Alternative means of dispute resolution.
Where appropriate and to the extent authorized by law, the use of alternative means of dispute resolution, including settlement negotiations, conciliation, facilitation, mediation, factfinding...
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Q16: Does OCR's enforcement activity reflect the changes made by the Amendments Act?
The Amendments Act did not, however, alter OCR's case processing or the procedures that we use to investigate complaints, conduct compliance reviews, issue findings, and secure resolution...
