bakery, grocery store, clothing store, hardware store, shopping center, or other sales or rental establishment; (6) A laundromat, dry-cleaner, bank, barber shop, beauty shop, travel service...
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Place of public accommodation
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PREFACE
PREFACE The Job Accommodation Network (JAN) is a service of the Office of Disability Employment Policy of the U.S. Department of Labor....
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Recommendations for Buffet Meals
Use the following guidelines when setting up buffet lines and stations: Buffet service tables should be no higher than 36 inches....
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RECITALS
., and the Southern California Permanente Medical Group; Whereas, Kaiser Permanente—California Division is both a health plan and a direct provider of health care services; Whereas...
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Section 36.213 Relationship of Subpart 8 to Subparts C and D (Section-By-Section Analysis and Response to Comments)
One illustration of this principle is its application to the obligation of a public accommodation to provide access to services by removal of architectural barriers or by alternatives to...
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Introduction
that people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life -- to enjoy employment opportunities, to purchase goods and services...
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C. Federal Appellate Case Law
the Ninth Circuit reversed a district court decision dismissing a complaint for failure to state a claim and held that “closed captioning” and audio description are “auxiliary aids and services...
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Interim Segway® Personal Transporter Policy
The General Services Administration (GSA) recognizes that some persons with mobility impairments are utilizing the Segway® Personal Transporter (Segway) and similar devices as their preferred...
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206.2.5 Restaurants and Cafeterias
Examples of "same services" include, but are not limited to, bar service, rooms having smoking and non-smoking sections, lotto and other table games, carry-out, and buffet service....
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G.5.ii. - How is the "back office" exception applied?
First, the agency must intend to locate the product in a physical space frequented only by service personnel....
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Acronyms
Department of Transportation, Federal Highway Administration FSORAG—Forest Service Outdoor Recreation Accessibility Guidelines FSTAG—Forest Service Trail Accessibility Guidelines...
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MAKING THE BUILT ENVIRONMENT ACCESSIBLE
The Standards are used when determining if a public entity's programs or services are accessible under the ADA....
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§ 36.308 Seating in assembly areas.
A public accommodation shall ensure that wheelchair spaces and companion seats are provided in each specialty seating area that provides spectators with distinct services or amenities that...
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F212.3 Sinks
Exception 2 is consistent with Exception 1 to this section, which exempts service sinks because they cannot comply with technical requirements for sinks due to their configuration....
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ALTERNATIVES TO BARRIER REMOVAL
Where a public accommodation can demonstrate that barrier removal is not readily achievable, the public accommodation shall not fail to make its goods, services, facilities, privileges,...
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C. Eligibility Criteria
house people with a variety of disabilities in mainstream mass care shelters, including those with disability related needs for some medical care, medication, equipment, and supportive services...
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Comments
Disability community commenters unanimously supported the Department's proposal....
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COMMERCIAL FACILITIES
aircraft; or (3) railroad locomotives, railroad freight cars, railroad cabooses, commuter or intercity passenger rail cars (including coaches, dining cars, sleeping cars, lounge cars and food service...
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§ 382.51 Communicable diseases
threat means a significant risk to the health or safety of others that cannot be eliminated by a modification of policies, practices, or procedures, or by the provision of auxiliary aids or services...
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Establish a Personal Support Network
If you rely on personal assistance services (attendants), they may not be available at the time needed....
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11B-704.2.2 Operable parts
Telephones shall have push-button controls where such service is available....
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§382.157(f)(1)(i)
(i) Disability-related complaints you receive from or on behalf of passengers with respect to difficulties encountered in connection with service you provide;...
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§382.157(f)(1)(iii)
(iii) Disability-related complaints forwarded by another carrier or governmental agency with respect to difficulties encountered in connection with service you provide...
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Question 25
Have all new employees been informed about the business's accessible features and accessible customer service practices?...