(a) As a carrier providing service using aircraft with 19 or more passenger seats, you must designate one or more CROs....
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§382.151(a)
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§382.43(a)(1)
(1) You must provide access to TTY users during the same hours as the telephone service is available to the general public....
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209.4 Valet Parking
Parking facilities that provide valet parking services shall provide at least one passenger loading zone complying with 503....
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12113(e)(1) In general
(1) In general The Secretary of Health and Human Services, not later than 6 months after July 26, 1990, shall...
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§35.130(b)(1)(ii)
(ii) Afford a qualified individual with a disability an opportunity to participate in or benefit from the aid, benefit, or service that is not equal to that afforded others;...
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§35.130(b)(4)(ii)
(ii) That have the purpose or effect of defeating or substantially impairing the accomplishment of the objectives of the service, program, or activity with respect to individuals with disabilities...
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§ 36.206(c)(1)
(1) Coercing an individual to deny or limit the benefits, services, or advantages to which he or she is entitled under the Act or this part;...
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§ 36.309(b)(1)(iv)
(iv) Any request for documentation, if such documentation is required, is reasonable and limited to the need for the modification, accommodation, or auxiliary aid or service requested....
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Sec.36.206(c)(1)
(1) Coercing an individual to deny or limit the benefits, services, or advantages to which he or she is entitled under the Act or this part;...
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§ 37.169(c)(3)
(3) Without the requested modification, the individual with a disability is able to fully use the entity's services, programs, or activities for their intended purpose....
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§ 35.130(b)(4)(ii)
(ii) That have the purpose or effect of defeating or substantially impairing the accomplishment of the objectives of the service, program, or activity with respect to individuals with disabilities...
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§ 35.130(b)(1)(ii)
(ii) Afford a qualified individual with a disability an opportunity to participate in or benefit from the aid, benefit, or service that is not equal to that afforded others;...
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§ 37.133(a)
(a) This part does not prohibit the use of subscription service by public entities as part of a complementary paratransit system, subject to the limitations in this section....
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§ 37.139(d)(1)
(1) An estimate of demand for comparable paratransit service by ADA eligible individuals and a brief description of the demand estimation methodology used;...
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§ 37.131(a)(2)(i)
(i) For rail systems, the service area shall consist of a circle with a radius of 3/4 of a mile around each station....
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§ 37.169(c)(3)
(3) Without the requested modification, the individual with a disability is able to fully use the entity's services, programs, or activities for their intended purpose....
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§ 37.147(f)
(f) The extent to which efforts were made to coordinate with other public entities with overlapping or contiguous service areas or jurisdictions....
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Pennsylvania Office of Vocational Rehabilitation (OVR)
Types of Vocational Rehabilitation Services OVR provides a wide range of services to eligible applicants....
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EXHIBIT B
EXHIBIT B DEFINITIONS "Auxiliary aids and services" includes- a....
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B. Legal foundation for equipment and furniture coverage
Title II of the ADA applies to services, programs, or activities of public entities within the meaning of 42 U.S.C. 12133(1)(A)....
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11B-704.2.2 Operable parts
Telephones shall have push-button controls where such service is available....
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§382.157(f)(1)(i)
(i) Disability-related complaints you receive from or on behalf of passengers with respect to difficulties encountered in connection with service you provide;...
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§382.157(f)(1)(iii)
(iii) Disability-related complaints forwarded by another carrier or governmental agency with respect to difficulties encountered in connection with service you provide...
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Question 25
Have all new employees been informed about the business's accessible features and accessible customer service practices?...
