These different ways are provided through “auxiliary aids and services.” ...
Search Results "Customer Service"
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1. Providing Equal Access With Auxiliary Aids and Services
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ABC Chicago: Small Business Accessibility with BigBell
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A Preflight Announcement with Noah Seidel
Like many of us gearing up for the holiday season, Storyteller Noah Seidel has been traveling a lot recently. Noah uses a wheelchair, and unfortunately, some airlines don’t know how...
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Georgia-Pacific SmartStock® Classic Medium-weight Polystyrene Knife Dispenser
There isn’t a more efficient or orderly way for you to stock – and your customers to select – the cutlery that is an essential part of your everyday foodservice operation....
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§ 37.167 Other service requirements
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63103, Nov. 30, 1993]
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12162(a)(4) Food service
(4) Food service...
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§ 36.302(c) Service animals.
(c) Service animals....
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2. Different Types of Auxiliary Aids and Services
Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. ...
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502.3 Accessibility Services
Platforms and software tools provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform to interoperate...
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502.3 Accessibility Services
Platform software and software tools that are provided by the platform developer shall provide a documented set of accessibility services that support applications running on the platform...
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Training requirement. (Section-by-Section Analysis)
A training and certification requirement would increase the expense of acquiring a service animal and might limit access to service animals for individuals with limited financial resources...
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Q4. If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal?
If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal? A. It depends....
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Q14. Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room?
Does a hospital have to allow an in-patient with a disability to keep a service animal in his or her room? A. Generally, yes....
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Section 36.202(c) (Section-By-Section Analysis and Response to Comments)
It is not intended to encompass the clients or customers of other entities....
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Auxiliary aids and services: captioning and video interpreting services.
steps would fundamentally alter the nature of the goods, services, facilities, advantages, or accommodations being offered or would result in an undue burden. ...
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§382.117(g)
(g) Whenever you decide not to accept an animal as a service animal, you must explain the reason for your decision to the passenger and document it in writing....
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Tenant Spaces: ADA Standard Section 206.4.5
Section 206.4.5 covers scoping requirements in the most current ADA Standards for accessible routes to Ttenant spaces.
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"Service Animal" (Section-by-Section Analysis)
"Service Animal" (Section-by-Section Analysis) Although there is no specific language in the 1991 title II regulation concerning service animals, title II entities have the same legal...
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Auxiliary Aids and Services
Often ensuring effective communication requires public entities to provide “auxiliary aids and services” which may include the following: For people who are deaf or have hearing loss:...
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J) Calling 9‒1‒1 and Other Emergency Services
The ADA requires all telephone emergency services to provide direct, equal access to their services for people with disabilities who use a TTY....
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Sec.36.209(b) Health and drug rehabilitation services
(b) Health and drug rehabilitation services. ...
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§ 35.136(d) Animal under handler's control
A service animal shall be under the control of its handler....
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FCC Consumer Guide: Video Relay Services
Video Relay Services Video Relay Service is a form of Telecommunications Relay Service that enables persons with hearing disabilities who use American Sign Language to communicate...
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§ 35.136(d) General requirements
The work or tasks performed by a service animal shall be directly related to the handler's disability. ...
