Search Results "ACD: Automatic Call Distribution"

• Federal Documents > Technical Assistance > Access for 9-1-1 and Telephone Emergency Services
  Relationship Between Primary and Secondary PSAPs

  Primary PSAPs (9-1-1 answering points) often transfer calls to secondary PSAPs (such as fire or emergency medical services) if they do not dispatch those services directly from the primary...

• State and Local Documents > Codes and Standards > 2019 California Standards
  11B-220.1.2 Two automatic teller machines or fare machines

  Where two automatic teller machines or fare machines are provided at a location, one shall comply with Sections 11B-707.2 through 11B-707.8 and one shall comply with Sections 11B-707.3,...

• Webinars, Videos, and Training > Official Technical Assistance
  Access Board: Automatic Door Controls
  

  This video is part of a longer animation produced by the U.S. Access Board. View the animation video in its entirety on the Access Board's website...

• Webinars, Videos, and Training > Product Demonstration or Information
  BEA's MS21 Touchless Activation Sensor
  

  This is an informational video of the BEA Inc. Magic Switch Hardwired Touchless Sensor Door Opener MS21H.   BEA's MS21 is a touchless activation plate designed for use in...

• Webinars, Videos, and Training > Product Demonstration or Information
  Norton Surface Mounted 5600 Hands-Free Door Operation Kits
  

  Video demonstration of how the Norton Surface Mounted 5600 Hands-Free Door Operation Kit works using a rest room door as an example. 

• Webinars, Videos, and Training > Product Demonstration or Information
  M-Power Flush Valve Features and Benefits
  

  Discover the features and benefits of M-Power Flush Valves.

• Webinars, Videos, and Training > Product Demonstration or Information
  Programming Flush Volume on M-Power Flush Valves
  

  Learn how to program the flush volume on M-Power Flush Valves.

• Federal Documents > Standards > Uniform Federal Accessibility Standards (UFAS)
  4.18.4 FLUSH CONTROLS

  Flush controls shall be hand operated or automatic, and shall comply with 4.27.4, and shall be mounted no more than 44 in (1120 mm) above the floor....

• Federal Documents > Standards > 1991 ADA Standards for Accessible Design
  4.18.4 Flush Controls

  Flush controls shall be hand operated or automatic, and shall comply with 4.27.4, and shall be mounted no more than 44 in (1120 mm) above the finish floor....

• State and Local Documents > Codes and Standards > 2016 California Standards for Accessible Design Pocket Guide - Eff. Jan. 1, 2017
  11B-220.1.2 Two automatic teller machines or fare machines

  Where two automatic teller machines or fare machines are provided at a location, one shall comply with Sections 11B-707.2 through 11B-707.8 and one shall comply with Sections 11B-707.3 _...

• State and Local Documents > Codes and Standards > 2013 California Standards for Accessible Design Pocket Guide
  11B-220.1.2 Two automatic teller machines or fare machines

  Where two automatic teller machines or fare machines are provided at a location, one shall comply with Sections 11B-707.2 through 11B-707.8 and one shall comply with Sections 11B-309 _|Operable...

• Federal Documents > Standards > 36 CFR Part 1194 - Information and Communication Technology (ICT) Final Standards and Guidelines (with amendments issued through Jan. 2018)
  402.3.2 Non-private Listening

  A function shall be provided to automatically reset the volume to the default level after every use....

• Rulemaking Process Documents > NPRMS > 28 CFR Part 36 Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities NPRM: Preamble (2008 Title III NPRM Preamble)
  ATMs. (Section-by-Section Analysis)

  Several commenters expressed concern about the application of a safe harbor to ATMs. Specifically, "talking ATMs"--or ATMs with speech output that are independently usable by...

• Federal Documents > Standards > 1991 ADA Standards for Accessible Design
  4.34.5 Equipment for Persons with Vision Impairments

  Instructions and all information for use shall be made accessible to and independently usable by persons with vision impairments.

• Federal Documents > Standards > 1991 ADA Standards for Accessible Design
  4.34.3(2) Parallel Approach Only

  (2) Parallel Approach Only. If only a parallel approach is possible, operable parts of controls shall be placed as follows:

• Federal Documents > Standards > 1991 ADA Standards for Accessible Design
  4.34.1 General

  Each automated teller machine required to be accessible by 4.1.3 shall be on an accessible route and shall comply with 4.34.

• Federal Documents > Standards > 1991 ADA Standards for Accessible Design
  4.34.3 Reach Ranges

  [See subsections ...]

• State and Local Documents > Codes and Standards > 2012 Florida Accessibility Code
  707.6 Input

  707.6 Input. Input devices shall comply with 707.6.

• Products and Additional Resources > Products
  Allen Tel ADA Outdoor Phone with Amplified Receiver and No Dial - No Housing
  

  Product Overview Handset with 29 inch armored cord, amplified receiver, spring loaded door. Braille labeling and ID tones Two LED lamps to indicate "on" and "help on the...

• Products and Additional Resources > Products
  Allen Tel ADA Outdoor Disability Speakerphone Single Number Dial
  

  Product Overview Housings are constructed of die cast aluminum and electrostatically deposited enamel finish Braille labeling and ID tones Two LED lamps to indicate "on"...

• Products and Additional Resources > Products
  Allen Tel ADA Outdoor Phone with Amplified Receiver and No Dial
  

  Housings are constructed of die cast aluminum and electrostatically deposited enamel finish Handset with 29 inch armored cord, amplified receiver, spring loaded door. Braille...

• Products and Additional Resources > Products
  Allen Tel ADA Outdoor No Dial Phone with Speakerphone
  

  Product Overview: Speakerphone is constructed of high-impact polycarbonate material Braille labels and ID tones Two LED lamps to indicate "on" and "help on the...

• Federal Documents > Standards > 2010 ADA Standards
  Input Controls: ADA Standard Section 707.6.1

  At least one tactilely discernible input control shall be provided for each function. Where provided, key surfaces not on active areas of display screens, shall be raised above...