A family, including a woman with a service animal, arrives at a shelter. A man using a wheelchair enters a paratransit van provided so he can evacuate from his home....
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Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities
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§100.20 Person in the business of selling or renting dwellings
) Within the preceding twelve months, has participated as agent, other than in the sale of his or her own personal residence, in providing sales or rental facilities or sales or rental services...
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Developmental Disabilities Assistance and Bill of Rights Act
______________________________________ 10/30/2000 The Developmental Disabilities Assistance and Bill of Rights Act of 2000 builds upon legislation from earlier decades to improve services...
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Exhibit Design Relating to Low Vision and Blindness: Tactile Mapping for Cultural and Entertainment Venues
This paper has been supported by the National Center on Accessibility, the National Park Service and the U.S....
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Real-Time Communication Etiquette for Communicating with Customers with Disabilities
Real-Time Communication Etiquette for Communicating with Customers with Disabilities Today, a lot of customer service takes place with voice calls over the telephone and Internet; however...
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6. ADA Coordinator
accessibility of facilities under Title II of the ADA, be knowledgeable regarding current federal and state accessibility standards, have a minimum of three years’ experience in providing ADA services...
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11B-704.4 TTYs
Ensure that sufficient electrical service is available where TTYs are to be installed....
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Complaints
A number of carriers said that they thought that having CROs available to passengers at every airport was not cost-effective and that existing customer service offices could meet the need...
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I. BACKGROUND
The ADA prohibits public accommodations, including those that own and operate convenience stores, fuel service stations, and truck stop and travel center facilities, from discriminating...
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CONSENT DECREE
. §§ 12181- 12189 (“ADA”) and its implementing regulation, 28 C.F.R. pt. 36, prohibit discrimination on the basis of disability in the full and equal enjoyment of the goods, services, facilities...
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11B-108 Maintenance of accessible features
Isolated or temporary interruptions in service or accessibility due to maintenance or repairs shall be permitted. 11B-108 Maintenance of accessible features. ...
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Barrier Removal
When an inaccessible feature cannot be corrected, if there is another easy and inexpensive way to provide service to a customer who cannot access the business, the business must offer that...
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"Public entity.'' (Preamble, Section-by-Section Analysis)
instrumentality of a State or States or local government; and the National Railroad Passenger Corporation, and any commuter authority (as defined in section 103(8) of the Rail Passenger Service...
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Acknowledgments
in this tech tip are available on the Internet at: http://www.fs.fed.us/t-d/pubs/htmlpubs/htm06232340/drawings/ (Username: t-d, Password: t-d) These drawings can be viewed by Forest Service...
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§104.36 Procedural safeguards.
with respect to actions regarding the identification, evaluation, or educational placement of persons who, because of handicap, need or are believed to need special instruction or related services...
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G.1. - Are there any exceptions to the requirement to acquire EIT that meets the technical provisions of the Access Board's standards?
(FAR 39.204(b) and 36 CFR 1194.3(a)); is acquired by a contractor incidental to a contract (FAR 39.204(c) and 36 CFR 1194.3(b)); is located in spaces frequented only by service...
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I. Public Telephones
Public Telephones When public telephones are provided, then one or more accessible public telephones should be provided in areas serving shelter activity and service areas....
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For additional information
This free service provides answers to general and technical questions about ADA requirements and is a source for free ADA materials including the ADA Standards for Accessible Design....
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§35.164 Duties (Section-by-Section Analysis)
Because of the essential nature of the services provided by telephone emergency systems, the Department assumes that Sec.35.164 will rarely be applied to Sec.35.162....
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ADA Standards for Accessible Design
Graphic flowchart illustrating principles of universal design, which aims to make facilities, products and services accessible to the widest range of people possible. — National Association...
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I. BACKGROUND
. § 12188, the USAO investigated Quicken Loans Arena’s policies and procedures, auxiliary aids and services, and seating in assembly areas, related to providing full and equal enjoyment...
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III-7.3130 General exceptions
primarily for security purposes; or 2) Nonoccupiable spaces accessed only by ladders, crawl spaces, very narrow passageways, or freight (nonpassenger) elevators, and frequented only by service...
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Public entity (Section-By-Section Analysis and Response to Comments)
instrumentality of a State or States or local government; and the National Railroad Passenger Corporation, and any commuter authority (as defined in section 103(8) of the Rail Passenger Service...
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11B-108 Maintenance of accessible features.
Isolated or temporary interruptions in service or accessibility due to maintenance or repairs shall be permitted. 11B-108 Maintenance of accessible features. ...