ADA Title II Action Guide for State and Local Governments

Coordinator's Role

• Plan and coordinate compliance efforts.

• Develop and distribute notice about ADA compliance.

• Respond to general inquiries from the public.

• Coordinate requests for auxiliary aids and services and reasonable modifications of policies, practices and procedures.

• Train staff, boards and commissions on ADA requirements.

• Interact and consult with staff, boards and commission on the ADA.

• Develop a grievance procedure.

• Investigate complaints.

• Conduct a self-evaluation.

• Develop a transition plan.