A public entity that employs 50 or more persons shall adopt and publish grievance procedures providing for prompt and equitable resolution of complaints alleging any action that would be...
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Establish a Grievance Procedure
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ADA Law, Regulations and Design Standards
The ADA law identifies who is a person with a disability, who has obligations under the ADA, general non-discrimination requirements and other basic obligations....
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FOR MORE INFORMATION
For persons with disabilities, this publication is available in large print, Braille, audio tape, and on computer disk. Reproduction of this publication is encouraged....
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1. Typical Issues
Accessible parking spaces need an adjacent access aisle that provides space for a person with a mobility disability to exit their vehicle....
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B.3.i. - What is equivalent facilitation?
For example, an information kiosk which is not accessible to a person who is blind might be made accessible by incorporating a telephone handset connected to a computer that responds to...
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Background (SBREFA, Regulatory Flexibility Act, and Executive Order) Reviews
by the 2004 ADAAG, or if the Department's Regulatory Impact Analysis reveals that the costs of making a particular feature or facility accessible are disproportionate to the benefits to persons...
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Websites
These websites may include, but are not limited to, patient web portals, e-prescriptions, and personal health tools....
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Civil Lawsuits
The complainant may recover attorney’s fees in addition to injunctive relief, if the person prevails....
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C) Accessible Entrance
If a door is provided, there must be maneuvering space on the pull and push sides of the door to permit a person using a wheelchair to open the door and then move through the door opening...
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People Who Are Blind or Who Have Low Vision
Some walk with another person who serves as a sighted guide. Some who are legally blind or who have low vision do not use a cane or a guide dog or wear glasses of any kind....
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604.8.1.1 Size
The minimum space required in toilet compartments is provided so that a person using a wheelchair can maneuver into position at the water closet....
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May I ask an individual what his or her disability is?
Example 1: You may not ask a person, “What is your disability?” You may not ask, “Do you have diabetes?”...
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208.2 Minimum Number
The number of parking spaces for persons who have disabilities must be increased on the basis of demonstrated and documented need....
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11B-604.8.1.1 Size
The minimum space required in toilet compartments is provided so that a person using a wheelchair can maneuver into position at the water closet....
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3. FIXTURES and HARDWARE
fold-down shelf shall be located 40 inches (1015 mm) minimum and 48 inches (1220 mm) maximum above the floor.”xx Shelves: “If the clear floor space allows a parallel approach by a person...
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The Purpose of FSORAG and FSTAG
Compliance with FSORAG and FSTAG does not mean that all recreation areas and trails will be accessible to all persons with disabilities; in some locations, the natural environment will prevent...
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3.3.13 360-Degree Turn
In the UDI sample, at least one power wheelchair user required a much larger clearance for the 360-degree turn (most likely the person with the “trailer” mentioned previously)....
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A. Title III of the ADA and its Implementing Regulations
against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation by any person...
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G. TRAINING
The Cavs shall train all present and future staff who work at Quicken Loans Arena and who interact with customers purchasing tickets over the phone or in person (“Cavs Employees”)...
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Making arrangements in advance of a visit and scheduled programming
If you are asking for a personal docent-led tour that includes tactile experiences, they didn’t think it was unreasonable for the museum to require time to organize it....
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I. BACKGROUND
The City is a person within the meaning of 42 U.S.C. § 12111(7) and 42 U.S.C. § 2000e(a) an employer within the meaning of 42 U.S.C. § 12111(5) and a covered entity within the meaning...
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§100.204(b)
100.204 for the owner or manager of the apartment complex to refuse to permit the applicant to live in the apartment with a seeing eye dog because, without the seeing eye dog, the blind person...
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Using Qualified Interpreters
When hiring interpreters, ask them to refrain from wearing or using fragrances and scented personal care products, including perfumes and colognes, scented soaps and lotions, body sprays...
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XI. Technical Assistance
Speakers for workshops, seminars, classes, and conferences, An ADA telephone information line, and Access to ADA documents through an electronic bulletin board for users of personal...