As a matter of good customer service, you should apologize to the passenger for the problem and the resulting inconvenience....
Search Results "Customer Service"
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Battery-powered Wheelchairs
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36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
technology developed, procured, maintained, or used by federal agencies covered by section 508 of the Rehabilitation Act of 1973, and its guidelines for telecommunications equipment and customer...
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ADA OBLIGATIONS AND ACTIONS TO BE TAKEN BY THE CITY AND PPD
Auxiliary Aids or Services. ...
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Audiovisual presentations and computer interactives
Auxiliary Aids and Services Audiovisual presentations and computer interactives: c....
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Closed Functionality
Examples of ICT with closed functionality are self-service machines, information kiosks, set-top boxes, fax machines, calculators, and computers that are locked down so that users may not...
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§27.7(b)(2)
(2) For purposes of this part, aids, benefits, and services, to be equally effective, are not required to produce the identical result or level of achievement for persons with and without...
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Contractor:
For example, carriers often have business arrangements with companies to provide wheelchair service to passengers with disabilities or to handle baggage. [Sec. 382.7]...
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§ 36.401(d)(2)(ii)
In such a facility, any area housing passenger services, including boarding and debarking, loading and unloading, baggage claim, dining facilities, and other common areas open to the public...
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Sec.36.401(d)(2)(ii)
In such a facility, any area housing passenger services, including boarding and debarking, loading and unloading, baggage claim, dining facilities, and other common areas open to the public...
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Qualified interpreter
Qualified interpreter means an interpreter who, via a video remote interpreting (VRI) service or an on-site appearance, is able to interpret effectively, accurately, and impartially, both...
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Closed Functionality
Examples of ICT with closed functionality are self-service machines, information kiosks, set-top boxes, fax machines, calculators, and computers that are locked down so that users may not...
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Closed Functionality
Examples of ICT with closed functionality are self-service machines, information kiosks, set-top boxes, fax machines, calculators, and computers that are locked down so that users may not...
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N. PROGRAM MODIFICATIONS
Access to County Programs Housed in Non-County Owned Facilities: To ensure that the County’s programs, services, and activities that are the subject of this Consent Decree and that...
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FAQ: What does Corada mean?
We have input federal ADA standards and regulations and connected access-related content, such as technical assistance, products and services, how-to videos, CAD/BIM files, design ideas,...
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Qualified interpreter
Qualified interpreter means an interpreter who, via a video remote interpreting (VRI) service or an on-site appearance, is able to interpret effectively, accurately, and impartially, both...
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§ 37.23(c)
enters into a contractual or other arrangement (including, but not limited to, a grant, subgrant, or cooperative agreement) or relationship with a private entity to provide fixed route service...
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§ 37.37(f)
place of public accommodation, but a subsidiary company or an operationally distinct segment of the company is primarily engaged in the business of transporting people, the transportation service...
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Enplaning, Deplaning, and Connecting Assistance
This would make the logistics of providing the service easier for carriers to deal with, they said, and would ensure better service for passengers....
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Magnuson Group WH Hanger Style Wall Rack
Wall mounted coat racks are custom built to your length requirements....
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Young Equipment Sales Vinyl Bleacher End Closures
Our bleacher enclosures are customized to fit your bleachers and prevent traffic and accidents from occurring underneath the seating....
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Elevator requirement to new dining area on the mezzanine of an existing facility
In alterations, an accessible route shall not be required to existing raised or sunken dining areas, or to all parts of existing outdoor dining areas where the same services and decor are...
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Accessible
Accessible: A product or service is deemed accessible if it provides accessible input, control and mechanical functions, as well as accessible output, display and control functions....
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§382.153 What actions do CROs take on complaints?
DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] When a complaint is made directly to a CRO for a carrier providing service using aircraft with...
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What is the ADA?
It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, State and local government services, and telecommunications....
