instrumentality of a State or States or local government; and (3) The National Railroad Passenger Corporation, and any commuter authority (as defined in section 103(8) of the Rail Passenger Service...
Search Results "Customer Service"
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Public entity
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Maintenance of Accessible Features
s regulations require that features of facilities and equipment required to be accessible be maintained in operable working condition, except for isolated or temporary interruptions in service...
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§ 37.37(h)
(h) Private rail systems providing fixed route or specified public transportation service are subject to the requirements of §37.107 with respect to the acquisition of rail passenger cars...
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§ 35.140(b)(2)
the Rehabilitation Act of 1973, as established by the regulations of the Department of Justice in 28 CFR part 41, as those requirements pertain to employment, apply to employment in any service...
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Public entity
instrumentality of a State or States or local government; and (3) The National Railroad Passenger Corporation, and any commuter authority (as defined in section 103(8) of the Rail Passenger Service...
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§ 37.201(b)
controls the facility at which a rest or intermediate stop is made, or if an OTRB operator contracts with the person who owns, leases, or controls such a facility to provide rest stop services...
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Disability Network Southwest Michigan - Kalamazoo and St. Joseph, MI
As the leading disability social services organization in Southwest Michigan, our goal is to help foster a community where people with disabilities are able to participate fully in everyday...
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Executive Summary
The purpose of this rulemaking is to ensure that passengers with disabilities have equal access to the same air travel-related information and services that are available to passengers without...
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Federal Agencies
The FTA Office of Civil Rights is responsible for civil rights compliance and monitoring to ensure nondiscriminatory provision of public transit services....
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Application to rental units in timeshare, vacation communities, and condo-hotels. (Section-by-Section Analysis)
If a reservations service owns and controls one or more of the guest rooms or other units in the rental property (e.g., a developer who retains and rents out unsold inventory), it is subject...
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Trip-by-Trip Eligibility
A person who can use accessible fixed route service can go to one destination on an accessible route; another destination would require the use of an inaccessible route....
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ADA OBLIGATIONS AND ACTIONS TO BE TAKEN BY THE CITY AND PPD
Auxiliary Aids or Services. ...
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202.4 Alterations Affecting Primary Function Areas
Such areas include but are not limited to: Remodeling merchandise display areas or employee work areas in a department store; Replacing an inaccessible floor surface in the customer service...
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Battery-powered Wheelchairs
As a matter of good customer service, you should apologize to the passenger for the problem and the resulting inconvenience....
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36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
technology developed, procured, maintained, or used by federal agencies covered by section 508 of the Rehabilitation Act of 1973, and its guidelines for telecommunications equipment and customer...
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Audiovisual presentations and computer interactives
Auxiliary Aids and Services Audiovisual presentations and computer interactives: c....
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Closed Functionality
Examples of ICT with closed functionality are self-service machines, information kiosks, set-top boxes, fax machines, calculators, and computers that are locked down so that users may not...
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§27.7(b)(2)
(2) For purposes of this part, aids, benefits, and services, to be equally effective, are not required to produce the identical result or level of achievement for persons with and without...
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Contractor:
For example, carriers often have business arrangements with companies to provide wheelchair service to passengers with disabilities or to handle baggage. [Sec. 382.7]...
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§ 36.401(d)(2)(ii)
In such a facility, any area housing passenger services, including boarding and debarking, loading and unloading, baggage claim, dining facilities, and other common areas open to the public...
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Sec.36.401(d)(2)(ii)
In such a facility, any area housing passenger services, including boarding and debarking, loading and unloading, baggage claim, dining facilities, and other common areas open to the public...
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Qualified interpreter
Qualified interpreter means an interpreter who, via a video remote interpreting (VRI) service or an on-site appearance, is able to interpret effectively, accurately, and impartially, both...
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Closed Functionality
Examples of ICT with closed functionality are self-service machines, information kiosks, set-top boxes, fax machines, calculators, and computers that are locked down so that users may not...
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Closed Functionality
Examples of ICT with closed functionality are self-service machines, information kiosks, set-top boxes, fax machines, calculators, and computers that are locked down so that users may not...
