(a) Where a public entity communicates by telephone with applicants and beneficiaries, text telephones (TTYs) or equally effective telecommunications systems shall be used to communicate...
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§ 35.161(a)
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Q: If a PSAP complies with a State law, which requires only one TTY per PSAP, is that PSAP also in compliance with the ADA?
Some State laws require only one TTY per PSAP....
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407.2.1.6 Keypads
Where keypads are provided, keypads shall be in a standard telephone keypad arrangement and shall comply with 407.4.7.2.
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407.2.1.6 Keypads
Where keypads are provided, keypads shall be in a standard telephone keypad arrangement and shall comply with 407.4.7.2.
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407.2.1.6 Keypads
407.2.1.6 Keypads. Where keypads are provided, keypads shall be in a standard telephone keypad arrangement and shall comply with 407.4.7.2.
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Sec.36.303(d)(2)
(2) This part does not require a public accommodation to use a TDD for receiving or making telephone calls incident to its operations....
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§ 36.303(d)(1)
accommodation uses an automated-attendant system, including, but not limited to, voicemail and messaging, or an interactive voice response system, for receiving and directing incoming telephone calls...
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11B-407.2.1.5 Signals
Call buttons shall have visible signals that will activate when each call is registered and will extinguish when each call is answered....
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11B-407.2.1.5 Signals
Call buttons shall have visible signals that will activate when each call is registered and will extinguish when each call is answered....
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11B-407.2.1.5 Signals
Call buttons shall have visible signals that will activate when each call is registered and will extinguish when each call is answered....
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11B-411.2.1.3.4 Position
The face of hall call console assemblies and the face of touch screens shall be sloped away from the user at 7 to 25 degrees from the vertical plane....
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F217.4.1 Bank Requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with 704.4 shall be provided at that bank....
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217.4.1 Bank Requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with 704.4 shall be provided at that bank....
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217.4.1 Bank Requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with 704.4 shall be provided at that bank....
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11B-411.2.1.1 Location
Hall call consoles shall be wall-mounted. On floors with a building entry, including parking and transfer levels, each hoistway entrance shall be adjacent to a hall call console....
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11B-411.2.1.1 Location
Hall call consoles shall be wall-mounted. On floors with a building entry, including parking and transfer levels, each hoistway entrance shall be adjacent to a hall call console....
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11B-411.2.1.1 Location
Hall call consoles shall be wall-mounted. On floors with a building entry, including parking and transfer levels, each hoistway entrance shall be adjacent to a hall call console....
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11B-217.4.1 Bank requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with Section 11B-704.4 shall be provided at that bank....
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11B-217.4.1 Bank requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with Section 11B-704.4 shall be provided at that bank....
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11B-217.4.1 Bank requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with Section 11B-704.4 shall be provided at that bank....
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C. Equipment and Features to Provide Direct and Equal Access to Emergency Communications Services
Now that you have a basic understanding of how TTY communications work, let’s look at how Title II of the ADA’s requirements translate to what PSAPs need to do....
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4.10.4(3)
(3) Signals shall be visible from the vicinity of the hall call button (see Fig. 20)....
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11B-407.2.1.4 Location
The call button that designates the up direction shall be located above the call button that designates the down direction. Exception: Reserved....