• For each bank of public telephones with three or more units, at least one telephone must be equipped with a shelf and electrical outlet to permit a person to use a portable TDD.
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Each bank of public telephones with three or more units, must be equipped with a shelf and electrical outlet
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D. Procedures for Handling TTY Calls
Procedures for Handling TTY Calls In addition to proper equipment, direct, equal access for TTY calls requires that PSAPs use effective procedures for recognizing and responding to TTY...
- Access for 9-1-1 and Telephone Emergency Services
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Communicating with Customers
Many individuals who are deaf or have other hearing or speech disabilities use either a text telephone (TTY) or text messaging instead of a standard telephone....
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Sec.36.303(b)(1)
(1) Qualified interpreters, notetakers, computer-aided transcription services, written materials, telephone handset amplifiers, assistive listening devices, assistive listening...
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17. Q. What about "911" calls? How are those made accessible to people with speech or hearing disabilities?
A: Individuals with hearing and speech disabilities must have direct access to "911" or similar emergency telephone services, meaning that emergency response centers must be equipped...
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F. Training
any other available means of communication that will augment the effectiveness of the communication); How and when to use VRI services; Making and receiving calls through TTYs...
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Location and Signage
Since not all phones or banks are equipped with TTYs, signage is important....
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4.1.3(17)(d)
(d) Where a bank of telephones in the interior of a building consists of three or more public pay telephones, at least one public pay telephone in each such bank shall be equipped...
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382.43 Must information and reservation services of carriers be accessible to individuals with hearing impairments?
The “Response to Comments” section of the preamble discusses the requirements that will apply to carriers with respect to TTY or telephone relay communication between users of TTYs and carriers...
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Switching Between Voice and TTY Modes
All call takers must have the capability to switch back and forth easily from TTY mode to voice mode during the same call....
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If three or more telephones are located in one bank serving the shelter, are a shelf and an electrical outlet provided at one telephone for use of a portable TTY?...
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Issue: 9-1-1 Systems
Requirement: City governments that provide emergency telephone services must provide direct access to TTY calls....
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A2.2 Equivalent Facilitation
Specific examples of equivalent facilitation are found in the following sections: 4.1.6(3)(c) Elevators in Alterations 4.31.9 Text...
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You must provide timely access to the same information given to other passengers for those who are deaf, blind
You must provide blind or visually-impaired passengers and passengers who are deaf, hard of hearing, or deaf-blind, timely access to the same information given to other...
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E. Training
Training PSAPs must train their call takers to effectively recognize and process TTY calls....
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Q: Can a PSAP dedicate a separate seven-digit line for TTY calls?
Q: Can a PSAP dedicate a separate seven-digit line for TTY calls? A: Yes, but TTY users must also have direct, equal access to all call-taking positions on 9-1-1 lines....
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§382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 78 FR 67914, Nov. 12, 2013]
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ADA Business BRIEF: Communicating with Guests who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging
For telephone communications, many people who are deaf or hard of hearing use a teletypewriter (TTY, also known as a TDD) rather than standard telephones....
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C. Communication Features
roll-in shower and each additional room for persons who are deaf or hard of hearing required in table 9.1.3: [ADA Stds. 9.3.1] An electrical outlet within 4' of the telephone jack for TTY...
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Attachment D: HUMBOLDT COUNTY POLICE DEPARTMENT POLICY STATEMENT REGARDING EFFECTIVE COMMUNICATION WITH PEOPLE WHO ARE DEAF OR HARD OF HEARING
place calls using a text telephone (TTY, also known as a telecommunications device for deaf people, or TDD)....
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SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND 360 FEDERAL CREDIT UNION UNDER THE AMERICANS WITH DISABILITIES ACT
DJ# 202-14-182
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Q: In areas without 9-1-1 services, are PSAPs still required to provide access for TTY users to the telephone emergency services?
Q: In areas without 9-1-1 services, are PSAPs still required to provide access for TTY users to the telephone emergency services? A: Yes....