(2) Doorways at ends of cars connecting two adjacent cars, to the maximum extent practicable in accordance with regulations issued under the Federal Railroad Safety Act of 1970 (49...
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§ 38.113(a)(2)
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11B-503.3.1 Width
Access aisles serving vehicle pull-up spaces shall be 60 inches (1524 mm) wide minimum.
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§ 38.125(b)(2)(iii) Exception
(iii) Exception. The brake or propulsion system interlocks requirement does not apply to platform mounted or portable lifts provided that a mechanical, electrical or other system...
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§ 38.113(d) Coordination with boarding platforms
(d) Coordination with boarding platforms—
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§ 38.121 Public information system
[See subsections ...]
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§ 38.125(a)(2) Exception
(2) Exception. If level-entry boarding, portable or platform lifts, ramps or bridge plates meeting the applicable requirements of this section are provided on station platforms or...
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Subpart F—Intercity Rail Cars and Systems
[See subsections ...]
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§ 38.125(d) Seating
(d) Seating—
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§ 38.123(a)(2)
(2) The height of the water closet shall be 17 inches to 19 inches measured to the top of the toilet seat. Seats shall not be sprung to return to a lifted position.
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§ 38.113(a) Clear width
(a) Clear width.
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§ 38.113(b) Passageway
(b) Passageway. Doorways required to be accessible by paragraph (a) of this section shall permit access by persons using mobility aids and shall have an unobstructed passageway at...
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11B-503.3.2 Length
Access aisles shall extend the full length of the vehicle pull-up spaces they serve.
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11B-503.3.1 Width
Access aisles serving vehicle pull-up spaces shall be 60 inches (1524 mm) wide minimum.
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§ 382.31 Refusal of transportation
qualified individual with a disability solely because the person’s disability results in appearance or involuntary behavior that may offend, annoy, or inconvenience crewmembers or other passengers...
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§ 38.113(d)(4) Exception
Retrofitted vehicles shall be coordinated with the platform in existing stations such that the horizontal gap shall be no greater than 4 inches and the height of the vehicle floor, under 50% passenger...
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§ 37.3 Public entity
state or local government; (2) Any department, agency, special purpose district, or other instrumentality of one or more state or local governments; and (3) The National Railroad Passenger...
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G. Drop-off Area
If the lodging facility has covered passenger pickup/drop-off areas, does the pavement at such area(s), including the required 5' wide access aisle, slope 1:50 or less (critical dimension...
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7. Online Disability Accommodation Request
of the passenger's accommodation needs....
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Refusal of Transportation
[Sec. 382.31(b)] Carriers must not refuse to provide transportation to a passenger with a disability on the basis of his or her disability unless it is expressly permitted by the ACAA and...
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11B-206.2.1 Site arrival points
At least one accessible route shall be provided within the site from accessible parking spaces and accessible drop-off and passenger loading zones; public streets and sidewalks; and public...
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You must provide transportation to an individual with a disability
You must provide transportation to such individuals with disabilities even if the disability may offend, annoy, or inconvenience crewmembers or other passengers....
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What do I do if I believe that a passenger’s assertions about having a disability or a service animal are not credible?
If the passenger has no documents, then explain to the passenger that the animal cannot be carried in the cabin, because it does not meet the criteria for service animals....
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§382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?
[See subsections ...]
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25. Need for Return Trip Assistance
A passenger with a disability may need assistance for a return trip when he or she did not need that assistance on the initial trip....