Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
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§ 36.302(c)(6)
A public accommodation shall not ask about the nature or extent of a person's disability, but may make two inquiries to determine whether an animal qualifies as a service animal....
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904 Sales and Service Counters
This section covers the approach to counters (904.2), check-out aisles (904.3), sales and service counters (904.4), food service lines (904.5), and security glazing (904.6)....
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Check-Out Aisles and Sales and Service Counters
Section 227 of the 2010 Standards clarifies the requirements for food service lines....
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§ 36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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36. Health, welfare, and other social service providers
New paragraph (a)(3) requires the provision of effective benefits or services, as defined in §104.4(b)(2) (i.e., benefits or services which “afford handicapped persons equal opportunity...
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II-7.3000 Emergency telephone services.
[See subsections ...]
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II-7.3000 Emergency telephone services
[See subsections ...]
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Tray Slides: ADA Standard Section 904.5.2
The tops of tray slides shall be 28 inches (710 mm) minimum and 34 inches (865 mm) maximum above the finish floor or ground.
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11B-904.5.2 Tray slides
The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches (864 mm) maximum above the finish floor or ground.
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225(c) Provision of services
(c) Provision of services Each common carrier providing telephone voice transmission services shall, not later than 3 years after July 26, 1990, provide in compliance with the regulations...
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11B-227 SALES AND SERVICE
[See subsections ...]
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11B-227 Sales and service.
[See subsections ...]
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11B-227 Sales and service
[See subsections ...]
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603.3 Accommodation of Communication Needs (Section-by-Section Analysis)
603.3 Accommodation of Communication Needs (Section-by-Section Analysis) This proposed section would permit compliant support services to be delivered through either of two methods: directly...
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§ 36.302(c)(6) Inquiries
A public accommodation shall not ask about the nature or extent of a person's disability, but can determine whether an animal qualifies as a service animal....
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10. Q: What if a service animal barks or growls at other people, or otherwise acts out of control?
For example, any service animal that displays vicious behavior towards other guests or customers may be excluded....
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FCC Consumer Guide: Video Relay Services
Video Relay Services Video Relay Service is a form of Telecommunications Relay Service that enables persons with hearing disabilities who use American Sign Language to communicate...
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General: ADA Standard Section 904.1
Check-out aisles and sales and service counters shall comply with the applicable requirements of 904....
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APPENDIX A. GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA)
Service Animal Relief Areas (SARAs) for service animals that accompany passengers departing, connecting, or arriving at airports....
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11B-904.1 General
Check-out aisles and sales and service counters shall comply with the applicable requirements of Section 11B-904....
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11B-224.8 Social service center establishments
Group homes, halfway houses, shelters, or similar social service center establishments that provide either temporary sleeping accommodations or residential dwelling units subject to this...
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5. In § 37.3, add a definition of “Origin-to-destination service” in alphabetical order to read as follows
In § 37.3, add a definition of “Origin-to-destination service” in alphabetical order to read as follows:...