Ask the passenger about his or her disability as it relates to the need for a service animal....
Search Results "Customer Service"
Filters
Commonly Searched Documents
-
How do I know if a passenger is a qualified individual with a disability who is entitled to bring a service animal in the cabin of the aircraft if the disability is not readily apparent?
-
Included Service Certification
Included Service Certification This is to certify that service provided by other entities but included in the ADA paratransit plan submitted by (name of submitting entity(ies)) meets...
-
Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment
Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment You must permit dogs and other service animals used by passengers with a disability to accompany the passengers...
-
Q11. Can hotels assign designated rooms for guests with service animals, out of consideration for other guests?
Can hotels assign designated rooms for guests with service animals, out of consideration for other guests? A. No....
-
§35.130(e)(1)
(1) Nothing in this part shall be construed to require an individual with a disability to accept an accommodation, aid, service, opportunity, or benefit provided under the ADA or this part...
-
§ 35.130(e)(1)
(1) Nothing in this part shall be construed to require an individual with a disability to accept an accommodation, aid, service, opportunity, or benefit provided under the ADA or this part...
-
Uber: Accommodating Riders with Disabilities
Watch this video for some great tips on how to provide 5-star service to your riders who have a disability....
-
‘‘Auxiliary aids and services.’’
‘‘Auxiliary aids and services.’’ Auxiliary aids and services include a wide range of services and devices for ensuring effective communication....
-
§ 36.310(a)(1)
(1) A public accommodation that provides transportation services, but that is not primarily engaged in the business of transporting people, is subject to the general and specific provisions...
-
Q29. Are hotel guests allowed to leave their service animals in their hotel room when they leave the hotel?
Are hotel guests allowed to leave their service animals in their hotel room when they leave the hotel? A. No, the dog must be under the handler's control at all times....
-
Rest Stops, Emergency Roadside Stops, and Service Plazas: ADA Standard Section 217.4.5
Section 217.4.5 covers scoping requirements in the current ADA Standards for TTYs at rest stops, emergency roadside stops, and service plazas.
-
904 Sales and Service Counters
This section covers the approach to counters (904.2), check-out aisles (904.3), sales and service counters (904.4), food service lines (904.5), and security glazing (904.6)....
-
APPENDIX A. GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA)
GUIDELINES FOR SERVICE ANIMAL RELIEF AREAS (SARA) A.1 General....
-
382.117 Must carriers permit passengers with a disability to travel with service animals?
382.117 Must carriers permit passengers with a disability to travel with service animals?...
-
§ 37.133 Subscription service
[See subsections ...]
-
You must allow service animals to accompany passengers with disabilities in the cabin
You must allow service animals to accompany passengers with disabilities in the cabin consistent with FAA safety requirements....
-
9. Can public schools charge for the provision of auxiliary aids or services?
Public schools cannot charge for the auxiliary aids or services that they provide to meet the effective communications provision in the Title II regulations....
-
QuickCaption CART Services Realtime Captioning Software
Realtime Captioning converts the spoken word into instant text. In classrooms, at performances, or for seminars or corporate presentations, this simultaneous text can be shown on...
-
What do I do if a passenger claims that he or she is allergic to someone else’s service animal?
If a passenger expresses discomfort or annoyance because of an allergic reaction to the presence of a service animal nearby, you can offer the uncomfortable passenger the opportunity to...
-
FCC Consumer Guide: Telecommunications Access for People with Disabilities
Telecommunications Access for People with Disabilities FCC rules under Section 255 of the Communications Act require telecommunications equipment manufacturers and service providers...
-
ABC Chicago: Small Business Accessibility with BigBell
-
A Preflight Announcement with Noah Seidel
Like many of us gearing up for the holiday season, Storyteller Noah Seidel has been traveling a lot recently. Noah uses a wheelchair, and unfortunately, some airlines don’t know how...
-
Sorenson Video Relay Service ntouch® VP
The ntouch® VP, designed specifically for you our deaf customers, is built with the latest technology to provide the ultimate communication experience....
-
Guidance Concerning Service Animals
[See subsections ...]
