Documentation in electronic format, including Web-based self-service support, shall conform to all Level A and Level AA Success Criteria and all Conformance Requirements in WCAG 2.0 (incorporated...
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602.3 Electronic Support Documentation
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Accommodation and Compliance Series: Employees with Autism Spectrum Disorder
Autism Spectrum Disorder Job Accommodation Network PO Box 6080 Morgantown, WV 26506-6080 (800)526-7234 (V) (877)781-9403 (TTY) jan@askjan.org askjan.org A service...
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Disability Awareness Training for Staff
The Hospitality and Disability Initiative has customer service training materials that can be downloaded and used for training staff....
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Accessible Entrances: Minimum Number [§206.4]
“Public entrances” include all entrances except those that are restricted or that are used exclusively as service entrances....
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B. PARTIES
Defendant owns and operates facilities, programs, services, and activities within the meaning of the ADA....
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§ 37.93(b)
(b) Each person providing intercity rail service and each commuter rail authority shall ensure that, as soon as practicable, but in no event later than July 26, 1995, that each train has...
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§ 37.131(c) Fares
The fare for a trip charged to an ADA paratransit eligible user of the complementary paratransit service shall not exceed twice the fare that would be charged to an individual paying full...
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§ 37.139(j)(2)
(2) If the paratransit service is being phased in over more than one year, the entity must demonstrate that the milestones identified in the current paratransit plans have been achieved....
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§ 37.155(b)(3)
which the entity would be legally entitled, but which, as a matter of state or local funding arrangements, are provided to another entity and used by that entity to provide paratransit service...
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DOJ/DOE Dear Colleague Letter: Electronic Book Readers
Under title III, individuals with disabilities, including students with visual impairments, may not be discriminated against in the full and equal enjoyment of all of the goods and services...
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1.3 Architectural Standards.
The ABA Accessibility Standards have been adopted by the General Services Administration (GSA), the Department of Defense (DOD), and the U.S. Postal Service (USPS)....
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Locating Qualified Individuals with Disabilities
For example, many colleges and universities have coordinators of services for students with disabilities who can be helpful in recruitment and in making accommodations....
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Valet Parking and Mechanical Access Parking Garages
The 1991 Standards, at sections 4.1.2(5)(a) and (e), and sections 208.2, 209.4, and 209.5 of the 2010 Standards require parking facilities that provide valet parking services to have an...
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Accessible Restrooms, Fitting Rooms, and Elevators
Maintenance of accessible restrooms and fitting rooms, customer service and product demonstration areas, and lifts and elevators is essential for all customers to fully enjoy the shopping...
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III. FINDINGS OF FACT
In this section, the Court will assess: (1) the City's infrastructure to ensure accessibility for disabled persons to its programs, services and activities, as they relate to the public...
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3. Q: What are the basic requirements of title III?
disabilities on the basis of disability, that is, that they provide children and parents with disabilities with an equal opportunity to participate in the child care center's programs and services...
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ACTIONS TAKEN BY CITY OF WAUKEGAN
In its continued efforts to provide services to persons with disabilities, the City of Waukegan renovated its City Hall in 1981....
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BACKGROUND
(the “Complainant”), who is deaf, alleged that AFAC personnel failed to provide sign language interpretive services during multiple medical appointments, including pre- and post-surgery...
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Communicating with People Who are Deaf or Hard of Hearing
Officers may find a variety of communication aids and services useful in different situations....
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§ 37.187(c)
(c) All fixed-route operators involved in interline service shall ensure that they have the capacity to receive communications at all times concerning interline service for passengers with...
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II-3.5100 General
A public entity may not impose eligibility criteria for participation in its programs, services, or activities that either screen out or tend to screen out persons with disabilities, unless...
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Alterations
Passenger Loading Zones Sections 209 and 503 Sales and Service Sections 227 and 904 specifically cover sales and service areas, such as check-out aisles and sales and service counters...
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Cities and Counties: First Steps Toward Solving Common ADA Problems
All of their activities, services, and programs are covered, including employment, public meetings, court activities, and programs of police, fire, voting, emergency management, and parks...
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Individuals with Disabilities Education Act (IDEA)
agencies (hereinafter school districts), for the purpose of assisting them in providing FAPE to eligible children with disabilities through the provision of special education and related services...