For example: A hotel does not allow pets....
Search Results "Hotel Reservation"
2010 ADA Definition
Hotel Reservation: Section 36.302 of the 1991 title III regulation requires public accommodations to make reasonable modifications in policies, practices, or procedures when such modifications are necessary to afford access to any goods, services, facilities, privileges, advantages, or accommodations, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages, or accommodations. Hotels, timeshare resorts, and other places of lodging are subject to this requirement and must make reasonable modifications to reservations policies, practices, or procedures when necessary to ensure that individuals with disabilities are able to reserve accessible hotel rooms with the same efficiency, immediacy, and convenience as those who do not need accessible guest rooms.
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What types of changes in policies, practices, or procedures would a public accommodation have to make to ensure equal access to persons with HIV or AIDS?
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11B-407.2.1 Call controls
Exception: Reserved. [2010 ADA Standards] EXCEPTION: Existing elevators shall be permitted to have recessed call buttons....
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11B-404.2.5 Thresholds
Exception: Reserved....
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Verbalizing Directions
Indicate number of blocks to the department store and whether one proceeds right or left when exiting the hotel....
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13.4 Brand
13.4 “Brand” means a trademark owned or controlled by HWI used to identify a chain of hotels in the United States operating under a common set of operating, design and construction standards...
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§382.83(a)(2)(ii)
(ii) You may provide this notice through your computer reservation system, verbal information provided by reservation personnel, ticket notices, gate announcements, counter signs, seat cards...
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You must not discriminate against qualified individuals with a disability
example, if you choose to provide ground transportation and overnight accommodations to passengers because of a flight cancellation, you must ensure that the ground transportation to the hotel...
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§ 37.131(b) Response time
Reservations may be taken by reservation agents or by mechanical means....
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§301(7)(A)
An inn, hotel, motel, or other place of lodging, except for an establishment located within a building that contains not more than five rooms for rent or hire and that is actually occupied...
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12181(7)(A)
(A) an inn, hotel, motel, or other place of lodging, except for an establishment located within a building that contains not more than five rooms for rent or hire and that is actually occupied...
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4.1.3(17)(c)(ii)
(ii) if an interior public pay telephone is provided in a stadium or arena, in a convention center, in a hotel with a convention center, or in a covered mall, at least one interior public...
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§ 36.302(e)(1)
(1) Modify its policies, practices, or procedures to ensure that individuals with disabilities can make reservations, including reservations made by telephone, in-person, or through a third...
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§ 37.131(b)(4)
(4) The entity may permit advance reservations to be made up to 14 days in advance of an ADA paratransit eligible individual's desired trips....
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Additional Clauses for Specific Disabilities
Likewise, if even a small portion of your attendees have Multiple Chemical Sensitivities (MCS) or environmental illness, consider clauses requiring the hotel to avoid renovations prior to...
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Permanently Fixed vs. Portable TTYs
ADAAG gives the example of a hotel registration desk in the vicinity of pay phones staffed at all times....
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Is a compliant passenger loading zone required where valet parking is provided?
Also, an accessible passenger loading zone is required where passenger loading zones are provided and specifically designed or designated, such as many hotel entrances, whether or not valet...
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Your ADA Obligations
., allow person to be accompanied by service animal or guide dog, even if a hotel has a ‘no pets’ policy); Eliminate discriminatory eligibility criteria (e.g., allow a guest to use...
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§ 37.187(a)
(a) When the general public can purchase a ticket or make a reservation with one operator for a fixed-route trip of two or more stages in which another operator provides service, the first...
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7.2(2)
(2) At ticketing counters, teller stations in a bank, registration counters in hotels and motels, box office ticket counters, and other counters that may not have a cash register but at...
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11B-217.4.1 Bank requirement
Exception: Reserved....
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11B-232.3 Special holding cells and special housing cells
Exception: Reserved. [2010 ADA Standards] EXCEPTION: Alterations to cells shall not be required to comply except to the extent determined by the Attorney General....
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Transient Lodging
Transient lodging may include, but is not limited to, resorts, group homes, hotels, motels, and dormitories....
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11B-206.4 Entrances
Reserved. [2010 ADA Standards] 1....
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Bed Height Fact Sheet
Hotels need to adopt the recommended bed height range so individuals can safely transfer to and from the bed....