An "individual with a disability" is a person who -- Has a physical or mental impairment that substantially limits a "major life activity", or Has a record of such an impairment...
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III. "Qualified Individuals with Disabilities"
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H. LAW ENFORCEMENT AND EFFECTIVE COMMUNICATION
Where telephone calls are time-limited, the County will adopt policies permitting a longer period of time for individuals using a TTY, videophone, or relay service due to the slower nature...
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Speech Impairments
When communicating verbally with a person who has speech impairment: Listen attentively, be patient, and avoid speaking for the person or finishing his/her sentences. ...
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Introduction
Department of Agriculture (USDA), Forest Service accessibility guidelines were finalized as the legal standard for the agency....
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§382.157(f)(1)(ii)
(ii) Disability-related complaints you receive from or on behalf of passengers when you are unable to reach agreement with your codeshare partner as to whether the complaint involves service...
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SPECIFIED PUBLIC TRANSPORTATION
[DSA-AC] Transportation by bus, rail or any other conveyance (other than by aircraft) provided by a private entity to the general public with general or special service (including charter...
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§ 37.35(b)
(b) Dedicated bus service to commuter rail systems, with through ticketing arrangements and which is available only to users of the commuter rail system, is subject to the requirements of...
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§ 37.203(c)
(c) Except as provided in paragraph (d) of this section, when a lift is discovered to be inoperative, the entity shall take the vehicle out of service before the beginning of the vehicle's...
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2. Emphasize abilities, not limitations.
Use Don’t Use Person who uses a wheelchair Wheelchair-bound; confined to a wheelchair Person who uses a communication...
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§100.110(b)
(b) It shall be unlawful for any person or other entity whose business includes engaging in residential real estate-related transactions to discriminate against any person in making available...
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EQUIVALENT FACILITATION
Note: In determining equivalent facilitation, consideration shall be given to means that provide for the maximum independence of persons with disabilities while presenting the least risk...
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Q. Who is protected against employment discrimination?
Persons discriminated against because they have a known association or relationship with a disabled individual also are protected....
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ZoomText Web Accessibility 101 Informational Video for the Visually Challenged
SSB Client Services Director Cammie Truesdell demonstrates how ZoomText magnification software works, as well as common accessibility challenges faced by users with low vision when using...
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GENERAL NONDISCRIMINATION REQUIREMENTS
Shall not discriminate on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations provided through www.peapod.com...
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§382.27(e)
(e) Your reservation and other administrative systems must ensure that when passengers provide the advance notice that you require, consistent with this section, for services and accommodations...
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R. Program Access
"Program Access" means applicable Accessibility Laws directing a public entity to operate each service, program, or activity so that the service, program, or activity, when viewed in its...
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225(d)(1)(D)
(D) require that users of telecommunications relay services pay rates no greater than the rates paid for functionally equivalent voice communication services with respect to such factors...
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§ 37.169(b)(3)
(3) Whenever feasible, requests for modifications shall be made and determined in advance, before the transportation provider is expected to provide the modified service, for example, during...
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§ 37.167(f)
(f) The entity shall make available to individuals with disabilities adequate information concerning transportation services....
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§ 37.213(a)
(a) This paragraph (a) applies to demand-responsive operators under §37.189 and fixed-route operators under §37.193(a)(1) that are required to, and small mixed-service operators under §37.191...
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§ 37.169(b)(3)
(3) Whenever feasible, requests for modifications shall be made and determined in advance, before the transportation provider is expected to provide the modified service, for example, during...
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COMMUNICATIONS {Subpart E}
COMMUNICATIONS {Subpart E} “A public entity shall furnish appropriate auxiliary aids and services where necessary to afford an individual with a disability an equal opportunity to participate...
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Who has to follow part 382?
., travel agents); (3) organizations and their employees that have business arrangements with air carriers to provide disability-related services (e.g., wheelchair service, baggage handling...
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§ 37.3 Bus
minibuses, forty- and thirty-foot buses, articulated buses, double-deck buses, and electrically powered trolley buses, used by public entities to provide designated public transportation service...
