You must make available a Complaints Resolution Official (CRO) at the airport – in person or by telephone or TTY -- to address disability-related complaints that arise during...
Search Results "Commuter Carrier"
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You must make available a Complaints Resolution Official (CRO) at the airport
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§382.95 What are carriers' general obligations with respect to boarding and deplaning assistance?
[See subsections ...]
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Section 37.93 One Car Per Train Rule
Section 37.93 One Car Per Train Rule This section implements the statutory directive that all rail operators (light, rapid, commuter and intercity) have at least one car per train accessible...
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§ 37.21(a)(1)
(1) Any public entity that provides designated public transportation or intercity or commuter rail transportation;...
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Boarding Assistance in General
Boarding Assistance in General If a passenger with a disability requests assistance getting on an airplane or carrier personnel offer assistance and the passenger consents, a carrier...
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The carrier must designate priority stowage space for at least one wheelchair in the closet or other stowage area
If there is a closet or other approved stowage area for passengers’ carry-on items of sufficient size to accommodate a folding, collapsible, or break-down wheelchair, the carrier must...
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§ 382.39 Provision of services and equipment
Carriers shall ensure that qualified individuals with a disability are provided the following services and equipment: (a) Carriers shall provide assistance requested by or on behalf of...
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§ 37.51 Key stations in commuter rail systems
[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63102, Nov. 30, 1993; 79 FR 21405, Apr. 16, 2014]
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11B-218.2 New and altered fixed guideway stations
New and altered stations in rapid rail, light rail, commuter rail, intercity rail, high speed rail, and other fixed guideway systems shall comply with Sections 11B-810.5 through 11B-810.10...
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49 CFR Part 37 - Transportation for Individuals With Disabilities at Intercity, Commuter, and High Speed Passenger Railroad Station Platforms; Miscellaneous Amendments
DEPARTMENT OF TRANSPORTATION 49 CFR Parts 37 and 38 [Docket OST–2006–23985] RIN 2105–AD54 Transportation for Individuals With Disabilities at Intercity, Commuter, and High Speed...
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C. Air Travelers with a Disability Changing Planes
As an employee of the delivering carrier, on request, you must provide assistance to a passenger with a disability in making flight connections and providing transportation between gates...
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§ 38.107(a)
(a) If a restroom is provided for the general public, it shall be designed so as to allow a person using a wheelchair or mobility aid to enter and use such restroom as specified in...
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§ 38.107(a)(2)
(2) The height of the water closet shall be 17 inches to 19 inches measured to the top of the toilet seat. Seats shall not be sprung to return to a lifted position.
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§ 38.93(d)(1) Requirements
(1) Requirements. Cars operating in stations with high platforms, or mini-high platforms, shall be coordinated with the boarding platform design such that the horizontal gap between...
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§ 38.95(c)(6)(i) Requirement
(i) Requirement. When in use for boarding or alighting, the ramp or bridge plate shall be attached to the vehicle, or otherwise prevented from moving such that it is not subject to...
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§382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?
[See subsections ...]
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§382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain certain specific services in connection with a flight?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009; 75 FR 44887, July 30, 2010; Doc. No. FAA-2014-0554, 81 FR 33120, May 24, 2016]
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§382.29 May a carrier require a passenger with a disability to travel with a safety assistant?
[See subsections ...]
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Section 37.42 Service in an integrated setting to passengers at intercity, commuter, and high-speed rail station platforms constructed or altered after February 1, 2012
Section 37.42 Service in an integrated setting to passengers at intercity, commuter, and high-speed rail station platforms constructed or altered after February 1, 2012....
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382.125 What procedures do carriers follow when wheelchairs, other mobility aids, and other assistive devices must be stowed in the cargo compartment?
382.125 What procedures do carriers follow when wheelchairs, other mobility aids, and other assistive devices must be stowed in the cargo compartment?...
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§382.117(g)
(g) Whenever you decide not to accept an animal as a service animal, you must explain the reason for your decision to the passenger and document it in writing. A copy of the...
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§382.131 Do baggage liability limits apply to mobility aids and other assistive devices?
With respect to transportation to which 14 CFR part 254 applies, the limits to liability for loss, damage, or delay concerning wheelchairs or other assistive devices provided in part...
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§ 37.42(c)
(c) For new or altered stations serving commuter, intercity, or high-speed rail lines or systems, in which track passing through the station and adjacent to platforms is shared with existing...
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§ 37.42(c)
(c) For new or altered stations serving commuter, intercity, or high-speed rail lines or systems, in which track passing through the station and adjacent to platforms is shared with existing...