by telephone for individuals with disabilities, including the use of automated attendant systems, which are electronic, automated systems and that are a common method for answering and directing...
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Telecommunications. (Section-by-Section Analysis)
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Relationship to Other Laws
If there is a direct conflict between the regulations, the regulation that provides greater accessibility will prevail....
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Ask Questions and Provide Instructions
Directing carrier personnel to remove footrests (if possible) and other removable parts of personal wheelchairs and stow them in the cabin may help to reduce the potential for damage to...
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"Qualified Reader'' (Section-by-Section Analysis)
Another commenter requested that the Department include a requirement that the reader ‘‘will follow the directions of the person for whom he or she is reading.''...
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A. Preliminary Regulatory Impact Analysis (Executive Order 12866)
Executive Orders 13563 and 12866 direct agencies to propose or adopt a regulation only upon a reasoned determination that its benefits justify its costs; tailor the regulation to impose...
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General Tips
Understanding disability access issues and responding accurately, quickly, and respectfully to requests for information, directions, or assistance conveys genuine welcome....
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C. ACCESSIBILITY FOR DEAF AND HARD OF HEARING PATRONS
The Cavs may use relay services in place of direct telephone communication for receiving or making telephone calls incident to its operations. ...
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Attachment A
Complaints that a City of Waukegan program, service, or activity is not accessible to persons with disabilities should be directed to [Name and contact information of ADA Coordinator]....
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Path Width
With 85th percentile sweep widths of 1.51 m (4.96 ft), two individuals passing in opposite directions would only just fit a 3m (10-foot) wide path....
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About this Guide
Questions or comments on the guide should be directed to the Access Board at ta@access-board.gov , (800) 872-2253 (voice), or (800) 993-2822 (TTY)....
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