If video content that is not captioned must be used for a meeting, alternatives include using a sign language interpreter and/or providing speech-to-text services such as Communication...
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Television and Videos
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III-4.3420 Outgoing calls by customers, clients, patients, or participants
permitted to make outgoing calls on "more than an incidental convenience basis. " For example, TDD's must be made available on request to hospital patients or hotel guests where in-room phone service...
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The ADA’s Benefits to Businesses
It is clearly in the interest of businesses to make their facilities and services accessible to customers with disabilities. According to the U.S....
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11. Do not use language that perpetuates negative stereotypes about psychiatric disabilities.
The American Psychiatric Association has new guidelines for communicating responsibly about mental health....
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410.7 Caller ID (Section-by-Section Analysis)
410.7 Caller ID (Section-by-Section Analysis) This section proposes that, where ICT provides two-way voice communication, any associated caller identification or similar telecommunications...
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28 CFR Part 35 Nondiscrimination on the Basis of Disability in State and Local Government Services (2010 ADA Title II Regulations with amendments issued through Aug. 2016)
DEPARTMENT OF JUSTICE 28 CFR Part 35 [CRT Docket No. 105; AG Order No. 3180–2010] RIN 1190–AA46 Nondiscrimination on the Basis of Disability in State and Local Government Services...
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28. ADA ON-SITE CONTACT
Any person appointed under this Paragraph 28 shall have a background in customer service....
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Resources
Effective Communication. Retrieved from http://adata.org/factsheet/communication Mid-Atlantic ADA Center....
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I. BACKGROUND
., who is deaf and uses American Sign Language (“ASL”) as her primary means of communication. ...
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Bronx Independent Living Services (BILS) - Bronx, NY
Bronx Independent Living Services (BILS) is a non-profit, community based organization dedicated to empower all people with disabilities to understand and exercise their civil and human...
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4. BUILD AN EMERGENCY NETWORK
Communities with strong social ties are able to communicate, identify needs, and coordinate resources more effectively....
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7.1 Q. Do the new construction requirements of the Fair Housing Act apply to continuing care facilities which incorporate housing, health care and other types of services?
project that are designed and intended to encourage or discourage occupants from forming an expectation and intent to continue to occupy space at the project; and 3. the nature of the services...
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Florida Alliance for Assistive Services and Technology
FAAST, the Florida Alliance for Assistive Services and Technology program, is administered through the Florida Department of Education, Division of Vocational Rehabilitation and is federally...
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SUMMARY
Emergency Evacuation Planning Guide for People with Disabilities has been developed with input from NFPA’s Disability Access Review and Advisory Committee and others in the disability community...
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12101(a)(5)
individuals with disabilities continually encounter various forms of discrimination, including outright intentional exclusion, the discriminatory effects of architectural, transportation, and communication...
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Company Structure, Conduct Policy, and Discipline:
structure from a simple chart of job titles Review conduct policy with employee Adjust method of supervision to better prepare employee for feedback, disciplinary action, and other communication...
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REMEDIAL ACTIONS
THE CREDIT UNION shall not discriminate against any individual on the basis of disability in the full and equal enjoyment of any of its goods, services, facilities, privileges, advantages...
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B. Defendant is Covered Under Title III Because it Owns and Operates its Watch Instantly Service; Other Control Arguments Are Not Supported or Are Inappropriate for Judgment on the Pleadings
Defendant is Covered Under Title III Because it Owns and Operates its Watch Instantly Service; Other Control Arguments Are Not Supported or Are Inappropriate for Judgment on the Pleadings...
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Certified Access Specialist Institute (CASI)
CASI Vision: Influencing positive change in access through awareness and proactive adaptation of the built environment. CASI Mission: CASI is the voice of access professionals as...
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Undue Burden
As with the effective communications obligation, there are limitations on the program accessibility requirement....
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Very interesting insight
I've used it in training sessions - it's a great way to communicate the idea of what is required and necessary, no matter the location or the language....
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ADA Standards for Accessible Design Pocket Guide: ADA Standard Section 2010
The complete guide to the 2010 ADA Standards for Accessible Design with notes provided by national accessibility experts Evan Terry Associates
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E103.4 Remaining Terms (Section-by-Section Analysis)
Additionally, the terms “application,” “hardware,” and “software” are based on definitions provided in the FCC’s regulations implementing Section 255 of the Communications Act....
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205 Operable Parts
Exceptions in 205.1 cover: operable parts intended for use only by service or maintenance personnel (Exception 1) electrical or communication receptacles serving a dedicated use...
