PREFACE The Job Accommodation Network (JAN) is a service of the Office of Disability Employment Policy of the U.S. Department of Labor....
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PREFACE
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Recommendations for Buffet Meals
Use the following guidelines when setting up buffet lines and stations: Buffet service tables should be no higher than 36 inches....
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RECITALS
., and the Southern California Permanente Medical Group; Whereas, Kaiser Permanente—California Division is both a health plan and a direct provider of health care services; Whereas...
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Section 36.213 Relationship of Subpart 8 to Subparts C and D (Section-By-Section Analysis and Response to Comments)
One illustration of this principle is its application to the obligation of a public accommodation to provide access to services by removal of architectural barriers or by alternatives to...
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H. Transitions Back to the Community
operators have required individuals with disabilities to move to hospitals, nursing homes, or other institutions when these individuals could not locate accessible housing or the supportive services...
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Introduction
that people with disabilities have the same opportunities as everyone else to participate in the mainstream of American life -- to enjoy employment opportunities, to purchase goods and services...
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C. Federal Appellate Case Law
the Ninth Circuit reversed a district court decision dismissing a complaint for failure to state a claim and held that “closed captioning” and audio description are “auxiliary aids and services...
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Interim Segway® Personal Transporter Policy
The General Services Administration (GSA) recognizes that some persons with mobility impairments are utilizing the Segway® Personal Transporter (Segway) and similar devices as their preferred...
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206.2.5 Restaurants and Cafeterias
Examples of "same services" include, but are not limited to, bar service, rooms having smoking and non-smoking sections, lotto and other table games, carry-out, and buffet service....
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G.5.ii. - How is the "back office" exception applied?
First, the agency must intend to locate the product in a physical space frequented only by service personnel....
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www.hrblock.com and "the website"
“www.hrblock.com” and “the website” include: All web pages, web applications, resources, and services within the www.hrblock.com domain; its subdomains; and related domains; All...
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Acronyms
Department of Transportation, Federal Highway Administration FSORAG—Forest Service Outdoor Recreation Accessibility Guidelines FSTAG—Forest Service Trail Accessibility Guidelines...
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Audio Visual Components
listening systems or devices available, how the meeting room is wired and equipped for sound amplification, and if there are additional costs for accessibility equipment and associated services...
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Companions
Companions In many situations, covered entities communicate with someone other than the person who is receiving their goods or services....
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Chapter 9: Built-In Elements
Chapter 9 covers built-in elements, including dining surfaces and work surfaces (902), benches (903), and sales and service counters (904)....
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MAKING THE BUILT ENVIRONMENT ACCESSIBLE
The Standards are used when determining if a public entity's programs or services are accessible under the ADA....
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§ 36.308 Seating in assembly areas.
A public accommodation shall ensure that wheelchair spaces and companion seats are provided in each specialty seating area that provides spectators with distinct services or amenities that...
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§ 36.303(c)(1)(ii)
(ii) The type of auxiliary aid or service necessary to ensure effective communication will vary in accordance with the method of communication used by the individual; the nature, length,...
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F212.3 Sinks
Exception 2 is consistent with Exception 1 to this section, which exempts service sinks because they cannot comply with technical requirements for sinks due to their configuration....
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ALTERNATIVES TO BARRIER REMOVAL
Where a public accommodation can demonstrate that barrier removal is not readily achievable, the public accommodation shall not fail to make its goods, services, facilities, privileges,...
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COMMERCIAL FACILITIES
aircraft; or (3) railroad locomotives, railroad freight cars, railroad cabooses, commuter or intercity passenger rail cars (including coaches, dining cars, sleeping cars, lounge cars and food service...
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D. Department of Justice Activities Related to Health Care Providers and Medical Equipment
Pursuant to the ADA and Section 504 of the Rehabilitation Act, health care providers must provide individuals with disabilities full and equal access to their health care services and facilities...
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11B-704.2.2 Operable parts
Telephones shall have push-button controls where such service is available....
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§382.157(f)(1)(i)
(i) Disability-related complaints you receive from or on behalf of passengers with respect to difficulties encountered in connection with service you provide;...