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Search Results "ACD: Automatic Call Distribution"
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California Foundation for Independent Living Centers - Sacramento, CA
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Disabled Resource Services - Fort Collins, Loveland, CO
Disabled Resource Servies (DRS) is a non-profit agency that focuses on helping people gain, regain or maintain their independence; responding to service gaps; advocating for change through call...
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Panda UTS.60 Thermally Broken ULTRA Folding Door System
The top running recessed track relieves stress on bottom track by distributing heavy panel weight to header. An optional drainage line could be installed....
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Stowage of Wheelchairs and Mobility Aids
It would not be accurate to call the Department’s requirement a “lesser” standard than that of ICAO/IATA....
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2.1 Health Care Experiences of Persons with Disabilities
Surgeon General issued a Call to Action, warning that people with disabilities can lack equal access to health care and urging their inclusion in studies of health care disparities. 2 The...
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Issue 23: Should design guidance for persons with low vision be prescriptive or performance based?
Response by Kurt Knight: Let’s call those guides. We’ve got to be careful in language here because standards mean something....
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How to File a Charge of Employment Discrimination
You can contact an EEO Counselor by calling the office responsible for the agency's EEO complaints program....
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4. Effective Communication
Where direct access is provided to callers, direct access by TTY users means the telephone emergency service cannot use a relay system or transfer all TTY calls to one operator while other...
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36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
Call-in information and a communication access real-time translation (CART) web streaming link for the Washington, DC hearing will be posted on the Access Board’s website at http://www.access-board.gov...
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Types of Interpreting
Oral interpreting or oral transliteration: Typically used by Deaf or hard of hearing individuals who do not sign or who rely primarily on speech and speech-reading (also called lip reading...
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Background
Access Board staff report that a large number of calls to their technical assistance hotline from architects, contractors, and others are seeking clarification of tolerances for specific...
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Section 36.207 Places of Public Accommodation Located in Private Residences (Section-By-Section Analysis and Response to Comments)
., making house calls), provide auxiliary aids and services and undertake only accessible new construction and alterations....
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D. Department of Justice Activities Related to Health Care Providers and Medical Equipment
gurneys, ancillary equipment such as positioning straps or cushions, protective padding, leg supports for gynecological examinations, rails and bars for patient safety and comfort, and call...
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Acoustiguide exSite Series Wand-Style Audio Guide
exSite Premium™ One of the most advanced audio tour technology on the market today, Acoustiguide's exSite Premium offers superior sound quality, automatic infrared activation and video...
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B. Title III's Implementing Regulation
It has been, and continues to be, the Department's position that it would not be a fundamental alteration of the business of showing movies in theaters to exhibit movies already distributed...
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Access to Programs and Services in Existing Facilities
For example, if a city has multiple public swimming pools and limited resources, it can decide which pools to make accessible based on factors such as the geographic distribution of the...
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Section 504
This technical assistance handout was distributed as an attachment to a September 17, 1993, memorandum from Norma V....
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Introduction
The experts prepared a 10-14-page white paper that was distributed to attendees prior to the workshop....
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FIELD DATA COLLECTION PLAN
Gender distribution and ages of active participants....
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James E. Woods, Ph.D., P.E. Natural Lighting for Persons with Low Vision
The photo is focused across what was called a “security pond” in the front entrance of a courthouse, [with] about eight inches of water in it....
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Subpart F—Certification of State Labs or Local Building Codes (Preamble, Section-by-Section Analysis)
One commenter urged establishment of a dispute resolution mechanism, providing for interpretation (usually through a building official) and an administrative appeals mechanism (generally called...
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Subpart F—Certification of State Labs or Local Building Codes (Section-By-Section Analysis and Response to Comments)
One commenter urged establishment of a dispute resolution mechanism, providing for interpretation (usually through a building official) and an administrative appeals mechanism (generally called...
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Service Animal Issues
We acknowledge that some foreign carriers may be unused to making the kinds of judgment calls concerning the credibility of a passenger’s verbal assurances that the Department’s service...
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B. Technical standards for criterion-related validity studies
This section generally calls for studies of unfairness where technically feasible. The concept of fairness or unfairness of selection procedures is a developing concept....
