[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 78 FR 67914, Nov. 12, 2013]
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§382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule?
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1.4 Related Reading Material.
FAA AC No. 150/5360-12, Airport Signing and Graphics, http://www.faa.gov/airports/resources/advisory_circulars/index.cfm/go/document.current/documentNumber/150_5360-12. 5....
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6. Compliance Monitoring
We discussed, but did not propose to require, that carriers post WCAG 2.0 “conformance claims” on their Web sites....
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382.95 What are carriers’ general obligations with respect to boarding and deplaning assistance?
382.95 What are carriers’ general obligations with respect to boarding and deplaning assistance?...
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Cleaner Indoor Air Campaign
The Cleaner Indoor Air Campaign was launched by the Invisible Disabilities Association (IDA) in 2006....
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7. Section 27.71 is amended...
7. Section 27.71 is amended by adding reserved paragraphs (h) and (i) and paragraphs (j) and (k) to read as follows:
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§ 382.65 Compliance procedures
be available at each airport which the carrier serves...
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Safety Assistants/Attendants
A passenger could, for example, bring a companion to the airport to serve as a go-between with carrier personnel there....
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§382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?
As a carrier, you must not require a passenger with a disability to provide advance notice of the fact that he or she is traveling on a flight....
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§382.57(a)(2)
(2) You must ensure that at least 25 percent of automated kiosks you own, lease, or control in each location at a U.S. airport meet the design specifications in paragraph (c) of this section...
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§ 382.57(a)(2)
(2) You must ensure that at least 25 percent of automated kiosks you own, lease, or control in each location at a U.S. airport meet the design specifications in paragraph (c) of this section...
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Are airlines allowed to require all passengers who are both deaf and blind to travel with an attendant?
DOT recognizes that in many situations carrier personnel may have difficulty communicating with a passenger who is deaf and blind....
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§382.35 May carriers require passengers with a disability to sign waivers or releases?
[See subsections ...]
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§382.117 Must carriers permit passengers with a disability to travel with service animals?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11471, Mar. 18, 2009]
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382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?
382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight?...
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§382.141 What training are carriers required to provide for their personnel?
[See subsections ...]
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§ 382.55 Miscellaneous provisions
(a) Carriers shall permit dogs and other service animals used by persons with a disability to accompany the persons on a flight....
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§382.151 What are the requirements for providing Complaints Resolution Officials?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009; 75 FR 44887, July 30, 2010]
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382.153 What actions do CROs take on complaints?
382.153 What actions do CROs take on complaints? ETA Editor's Note This section has no content in the original document.
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§382.15 Do carriers have to make sure that contractors comply with the requirements of this Part?
[See subsections ...]
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Are airlines required to provide in-flight medical oxygen and, if so, may they charge passengers for providing medical oxygen?
QUESTION: I require medical oxygen when I travel by air....
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Verification of Service Animals
See also Appendix VI, DOT Guidance Concerning Service Animals in Air Transportation....
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Complaint Procedures
[Sec. 382.65(a)] The carrier must make the CRO available during all times the carrier is operating at the airport. [Sec. 382.65(a)(1)] See also Ch. 6....
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382.23 May carriers require a passenger with a disability to provide a medical certificate?
382.23 May carriers require a passenger with a disability to provide a medical certificate?...
