Input from these customers not only can help businesses comply with the ADA but also develop creative, innovative customer service policies and practices as well as product and facility...
Search Results "Housing Policy"
Commonly Searched Documents
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Accessible Means for Gathering Feedback
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8. May an employer tell employees who ask why their co-worker is allowed to do something that generally is not permitted (such as working at home or working a modified schedule) that she is receiving a reasonable accommodation?
than disclosing that the employee is receiving a reasonable accommodation, the employer should focus on the importance of maintaining the privacy of all employees and emphasize that its policy...
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a) Curb Ramp and Sidewalk Transition Plan
The Curb Ramp and Sidewalk Transition Plan affirms the City's previously existing policy of achieving curb ramp saturation; that is, the practice of installing a curb ramp at every pedestrian...
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ADA Team
Each department or other major organizational unit should designate a liaison to participate in overall planning and decision making, collect information regarding his or her department's policies...
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ADA Checklist for Existing Facilities
The contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government....
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Introduction and Instructions
Health Plan professionals can use these checklists to check if their policies and procedures, as well as the training they offer is inclusive of these access elements....
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Inclusive Event Procedures for Emergencies
The contents of this guide do not necessarily represent the policy of NIDILRR, ACL, HHS, and you should not assume endorsement by the Federal Government....
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PREFACE
PREFACE The Job Accommodation Network (JAN) is a service of the Office of Disability Employment Policy of the U.S. Department of Labor....
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E. SERVICE ANIMALS
. § 36.302(c)(2)(i-ii), the Cavs shall modify its policies, practices, or procedures to permit the use of a service animal by an individual with a disability. ...
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Small Business and ADA Readily Achievable Requirements - A Factsheet from the ADA National Network
The contents of this factsheet do not necessarily represent the policy of NIDILRR, ACL, HHS, and you should not assume endorsement by the Federal Government....
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III-8.2000 Private suits
Also, the remedies may include requiring the provision of an auxiliary aid or service, modification of a policy, or provision of alternative methods of barrier removal....
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24. TRAINING FOR OWNED HOTELS, MANAGED HOTELS, AND JOINT VENTURE HOTELS
additional training program that includes the following additional topics: proper assignment of accessible rooms, emergency procedures for guests with disabilities, reasonable modifications of policies...
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Other OCR Resources
Nondiscrimination in Federally Assisted Programs, Policy Interpretations, 43 Fed. Reg. 18630 (May 1, 1978), www.ed.gov/policy/rights/reg/ocr/frn-1978-08-14.html. ...
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Verification of Service Animals
other passengers or carrier personnel, you may refuse to permit the animal on the flight and offer the passenger alternative accommodations in accordance with part 382 and your carrier’s policy...
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VI. ENFORCEMENT
., with copies of policies and procedures, contracts, photographs, training curriculum and training materials) the modifications that the Company made, training of employees that occurred...
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Section 37.5 Nondiscrimination
A requirement for an attendant is inconsistent with the general nondiscrimination principle that prohibits policies that unnecessarily impose requirements on individuals with disabilities...
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Section 2: References
Journal of Disability Policy Studies. 2006;17(2):101-115. 11. Iezzoni LI, Kilbridge K, Park ER....
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IV. RESOLVING ADA COMPLAINTS THROUGH MEDIATION
ramp, a citizen who is deaf can testify at a county hearing because there is a sign language interpreter, and someone who uses a service animal can eat at her diner because a "no pets" policy...
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12. Is an agency required to arrange for services to parents and prospective parents with disabilities that are necessary to avoid discrimination but are not available within the agency’s programs?
For example, for a person with a mental health disability, mental health services and supports, such as supportive housing, peer supports, assertive community treatment, and other community-based...
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Commercial Facilities in Private Residences (Preamble, Section-by-Section Analysis)
The Department is aware that the statutory definition of ‘‘commercial facility’’ excludes private residences because they are ‘‘expressly exempted from coverage under the Fair Housing Act...
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Statutory Background
The standard-setting agencies are the Department of Defense (DOD), the General Services Administration (GSA), the Department of Housing and Urban Development (HUD), and the U.S....
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221 Assembly Areas
The proposed rule contained a similar statement that provided an illustrative list of assembly areas covered by this section, such as motion picture houses, theaters, stadiums, arenas, concert...
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When is a historic structure considered accessible?
Usually, this means making the buildings housing the programs accessible using current standards....
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SHELTERS + SERVICE CENTERS
Depending on the emergency, service centers may provide any of the following: Housing assistance Identification replacement Assistance with personal property...