They shall be passenger elevators as classified by ASME A17.1. Elevator operation shall be automatic. Advisory 11B-409.1 General....
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11B-409.1 General
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§382.125(d)
(d) In order to achieve the timely return of wheelchairs, you must ensure that passengers' wheelchairs, other mobility aids, and other assistive devices are among the first items retrieved...
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§382.10(d)
Department may grant the application, or grant the application subject to conditions, if it determines that the proposed facilitation does provide substantially equivalent accessibility to passengers...
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§382.81(d)
(d) For a passenger with a fused or immobilized leg, you must provide a bulkhead seat or other seat that provides greater legroom than other seats, on the side of an aisle that better accommodates...
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§382.141(a)(1)(iii)
assistance, the use of the boarding and deplaning assistance equipment used by the carrier and appropriate boarding and deplaning assistance procedures that safeguard the safety and dignity of passengers...
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§382.141(a)
(a) As a carrier that operates aircraft with 19 or more passenger seats, you must provide training, meeting the requirements of this paragraph, for all personnel who deal with the traveling...
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T208.2.1 Doorways on One Side of vehicle
Where non-rail vehicles have doorways on one side, a passenger access route shall connect each wheelchair space to a doorway that provides a means of accessible boarding and alighting in...
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You must have a copy of Part 382 available at every airport you serve
Upon request by a passenger at the airport, you must make a copy available for review. [Sec. 382.45(d)]...
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§ 38.75(b)
(b) Where designated wheelchair or mobility aid seating locations are provided, signs shall indicate the location and advise other passengers of the need to permit wheelchair and mobility...
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2) Valet parking
2) Valet parking ADAAG: Facilities with valet parking must have an accessible passenger loading zone on an accessible route to the exterior of the facility (§4.1.2(5)(e))....
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Administrative Provisions
◼ Airlines must make available specially-trained “complaints resolution officials” to respond to complaints from passengers and must also respond to written complaints....
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A. Complaint Procedures and Complaints Resolution Officials (CRO’s)
Carriers must (i) establish a procedure for resolving disability-related complaints raised by passengers with a disability and (ii) designate at least one CRO to be available to handle disability-related...
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§ 37.51(e)
Extensions may be granted only in a case where raising the entire passenger platform is the only means available of attaining accessibility or where other extraordinarily expensive structural...
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Written Complaints Received after the Trip
Written Complaints Received after the Trip You should be aware of your carrier’s established procedure for resolving written complaints from passengers with a disability....
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4. On-board wheelchairs
The existing rule requires that, on aircraft with more than 60 seats, the carrier must provide an onboard wheelchair in any case if the aircraft has an accessible lavatory, and on a passenger’s...
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T504 Fare Collection Devices
access routes), as well as their operable parts (to ensure such devices are reachable and usable by passengers with disabilities)....
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3. Testing and Labeling of Electronic Respiratory Assistive Devices
Testing and Labeling of Electronic Respiratory Assistive Devices In the Oxygen NPRM, we proposed that a U.S. carrier that conducts passenger-carrying service other than an on-demand air...
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Accessible Practice Putting Greens, Practice Teeing Grounds, and Teeing Stations at Driving Ranges
the 2010 Standards requires that five percent (5%) but at least one of each of practice putting greens, practice teeing grounds, and teeing stations at driving ranges must permit golf cars...
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III. Proposed Action/Summary
assist it in determining if it should propose specific accessibility requirements for non-fixed equipment and furniture, including medical equipment, exercise equipment, accessible golf cars...
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§382.51(a)(8)
(8) If you newly acquire televisions and other audio-visual displays for passenger safety briefings, information, or entertainment on or after May 13, 2009, such equipment must have high-contrast...
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§382.10(c)(2)
accommodation you are proposing to use in place of compliance with the provision of this part that you cite, and an explanation of how it provides substantially equivalent accessibility to passengers...
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§382.87(f)
(f) You are not required to furnish more than one seat per ticket or to provide a seat in a class of service other than the one the passenger has purchased in order to provide an accommodation...
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§382.99(c)
(c) For foreign carriers, the agreement with a U.S. airport must provide that all actions necessary to ensure accessible boarding and deplaning for passengers with a disability are completed...
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§382.43(c)(4)
(4) You must assist prospective passengers who indicate that they are unable to use your Web site due to a disability and contact you through other channels (e.g., by telephone or at the...