(a) You must conduct an individual safety briefing for any passenger where required by 14 CFR 121.571(a)(3) and (a)(4), 14 CFR 135.117(b), or other FAA requirements....
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§382.115(a)
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§382.97 To which aircraft does the requirement to provide boarding and deplaning assistance through the use of lifts apply?
The requirement of section 382.95(b) of this part to provide boarding and deplaning assistance through the use of lifts applies with respect to all aircraft with a passenger capacity of...
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§382.23(c)(1)
(1) You may also require a medical certificate for a passenger if he or she has a communicable disease or condition that could pose a direct threat to the health or safety of others on the...
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§ 382.5 Air carrier airport
Air carrier airport means a public, commercial service airport which enplanes annually 2,500 or more passengers and receives scheduled air service....
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11B-409.1 General
They shall be passenger elevators as classified by ASME A17.1. Elevator operation shall be automatic. Advisory 11B-409.1 General....
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406.2.2 Clear height
required to be 7'-0" by this section, greater vertical clearance is required at van-accessible parking spaces, standard accessible parking spaces, the vehicular routes to these spaces, and passenger...
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§382.51(b)(2)
obligation through any combination of facility accessibility, auxiliary aids, equipment, the assistance of personnel, or other appropriate means consistent with the safety and dignity of passengers...
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§382.91(c)
(c) As a carrier at a U.S. airport, you must, on request, in cooperation with the airport operator, provide for escorting a passenger with a service animal to an animal relief area provided...
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§382.11(b)
(b) As an indirect carrier, you must comply with §§382.17 through 382.157 of this part when providing facilities or services to passengers that would have otherwise been provided by a direct...
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§382.29(b)
(b) You may require a passenger with a disability in one of the following categories to travel with a safety assistant as a condition of being provided air transportation, if you determine...
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§ 37.47(b)(3)
(3) Major interchange points with other transportation modes, including stations connecting with major parking facilities, bus terminals, intercity or commuter rail stations, passenger vessel...
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§ 37.51(b)(3)
(3) Major interchange points with other transportation modes, including stations connecting with major parking facilities, bus terminals, intercity or commuter rail stations, passenger vessel...
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407.2.1.5 Signals
Destination-oriented elevators shall not be required to comply with 407.2.1.5 provided that visible and audible signals complying with 407.2.2 indicating which elevator car to enter are...
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407.2.1.5 Signals
Destination-oriented elevators shall not be required to comply with 407.2.1.5 provided that visible and audible signals complying with 407.2.2 indicating which elevator car to enter are...
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e-ii
Does the floor area of the elevator car have space to enter, reach the controls, and exit?...
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4.1.6(3)(c)(iii)
(iii) Equivalent facilitation may be provided with an elevator car of different dimensions when usability can be demonstrated and when all other elements required to be accessible comply...
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3. Testing and Labeling of Electronic Respiratory Assistive Devices
Testing and Labeling of Electronic Respiratory Assistive Devices In the Oxygen NPRM, we proposed that a U.S. carrier that conducts passenger-carrying service other than an on-demand air...
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4. On-board wheelchairs
The existing rule requires that, on aircraft with more than 60 seats, the carrier must provide an onboard wheelchair in any case if the aircraft has an accessible lavatory, and on a passenger’s...
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T504 Fare Collection Devices
access routes), as well as their operable parts (to ensure such devices are reachable and usable by passengers with disabilities)....
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Written Complaints Received after the Trip
Written Complaints Received after the Trip You should be aware of your carrier’s established procedure for resolving written complaints from passengers with a disability....
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Administrative Provisions
◼ Airlines must make available specially-trained “complaints resolution officials” to respond to complaints from passengers and must also respond to written complaints....
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A. Complaint Procedures and Complaints Resolution Officials (CRO’s)
Carriers must (i) establish a procedure for resolving disability-related complaints raised by passengers with a disability and (ii) designate at least one CRO to be available to handle disability-related...
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§ 37.51(e)
Extensions may be granted only in a case where raising the entire passenger platform is the only means available of attaining accessibility or where other extraordinarily expensive structural...
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§382.125(d)
(d) In order to achieve the timely return of wheelchairs, you must ensure that passengers' wheelchairs, other mobility aids, and other assistive devices are among the first items retrieved...