Legal Requirements and Customer Service This manual highlights the difference between actions you must take according to the law as stated in part 382 and actions that you may choose...
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Legal Requirements and Customer Service
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Self-Service Storage Facilities
Self-Service Storage Facilities Self-service storage facilities are not specifically addressed by ADAAG but where they are provided for rent by the public, access must be provided....
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15. I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals?
A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability....
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§35.135 Personal devices and services
§35.135 Personal devices and services....
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Q5. Does the ADA require service animals to be professionally trained?
Does the ADA require service animals to be professionally trained? A. No....
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2. Types of Telephone Emergency Services Covered
All basic emergency services provided by public safety agencies are covered, including police, fire, and ambulance services....
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Inquiries about service animals. (Section-by-Section Analysis)
Inquiries about service animals....
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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Service Animals
Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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§ 37.35 Supplemental service for other transportation modes
[See subsections ...]
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Advice for Passengers with Service Animals
Although airlines are not permitted to automatically require documentation for service animals other than emotional support or psychiatric service animals, if you think it would help you...
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II-3.6200 Personal services and devices
II−3.6200 Personal services and devices....
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225.3 Self-Service Storage Facilities
225.3 Self-Service Storage Facilities....
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§ 36.306 Personal devices and services.
accommodation to provide its customers, clients, or participants with personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; or services...
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F225.3 Self-Service Storage Facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table F225.3....
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225.3 Self-Service Storage Facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table 225.3....
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§ 35.135 Personal devices and services.
individuals with disabilities personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; readers for personal use or study; or services...
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233.4 Social Service Center Establishments
233.4 Social Service Center Establishments....
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Sec.36.306 Personal devices and services
Sec.36.306 Personal devices and services....
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§ 36.406(d) Social service establishments
(d) Social service establishments. ...
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§35.162 Telephone Emergency Services (Section-by-Section Analysis)
§35.162 Telephone Emergency Services (Section-by-Section Analysis) Many public entities provide telephone emergency services by which individuals can seek immediate assistance from police...
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§ 36.303 Auxiliary aids and services
§ 36.303 Auxiliary aids and services. * * * * * ETA Editor's Note Asterisks are part of the published document....
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Section 36.406(d) Social Service Center Establishments
Section 36.406(d) Social Service Center Establishments In the NPRM, the Department proposed a new Sec. 36.406(d) requiring group homes, halfway houses, shelters, or similar social service...