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603 Support Services
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Service Animals
A clear policy permitting service animals can help ensure that staff are aware of their obligation to allow access to customers using service animals....
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Self-Service Shelving: ADA Standard Section 225.2.2
Section 225.2.2 covers scoping requirements in the current ADA Standards for self-service shelving.
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904.5 Food Service Lines
Counters in food service lines shall comply with 904.5....
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904.5 Food Service Lines
Counters in food service lines shall comply with 904.5....
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Defining and Delivering Disability-Competent Care - The Individualized Plan of Care
It was hosted by the Medicare Medicaid Coordination Office (MMCO) in the Centers for Medicare and Medicaid Services (CMS), The Lewin Group, The Disability Practice Institute, and the Institute...
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Child Care Centers and the Americans with Disabilities Act
Department of Justice Civil Rights Division Disability Rights Section Child Care Centers and the Americans with Disabilities Act Privately-run child care centers - like...
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What about service animals in training?
Although “service animals in training” are not pets, the ACAA does not include them, because “in training” status indicates that they do not yet meet the legal definition of service animal...
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Q: What types of telephone emergency services are covered by Title II of the ADA?
Q: What types of telephone emergency services are covered by Title II of the ADA?...
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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603.1 General (Section-by-Section Analysis)
603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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11B-217.4.3.2 Private buildings
Exception: In a stadium or arena, in a convention center, in a hotel with a convention center or in a covered mall, if an interior public pay telephone is provided at least one interior...
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"Service Animal" (Section-by-Section Analysis)
alter the nature of the service, program, or activity. 28 CFR 35.130(b)(7). ...
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Improving Customer Service for People with Disabilities Video
This film was produced by the West Suburban Chamber of Commerce and Industry Foundation, in cooperation with the Illinois Department of Human Services Division of Rehabilitation Services...
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Counters: ADA Standard Section 227.3
Section 227.3 covers scoping requirements in the current ADA Standards for counters.
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Using a Fitness Center Does Not Have to be an Exercise in Frustration: Tips for People with Mobility and Visual Disabilities
Using a Fitness Center Does Not Have to be an Exercise in Frustration: Tips for People with Mobility and Visual Disabilities, 2008, Published and distributed by Center for Disability Issues...
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About the Guide’s Author
June Isaacson Kailes (http://www.jik.com) operates a Disability Policy Consulting practice and is the Associate Director, Harris Family Center for Disability and Health Policy at Western...
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Commuter Bus Service
The definition of "commuter bus service'' is important because the ADA does not require complementary paratransit to be provided with respect to commuter bus service operated by public entities...
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"Service Animal" (Section-by-Section Analysis)
The Department is proposing to amend the definition of "service animal" in § 36.104 of the current regulation, which is defined as, "any guide dog, signal dog, or other animal individually...
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A. ADA Coverage of Telephone Emergency Services
ADA Coverage of Telephone Emergency Services Title II of the ADA covers telephone emergency service providers and other State and local government entities and instrumentalities....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
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11B-904.5 Food service lines
Counters in food service lines shall comply with Section 11B-904.5....
