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FCC Consumer Guide: Telecommunications Access for People with Disabilities

Compatible: The FCC requires that, where accessibility is not readily achievable, a product or service must be made compatible with peripheral devices or specialized equipment, if compatibility is readily achievable. Peripheral devices are devices that help make telecommunications products and services accessible to individuals with disabilities. Examples are teletypewriters (TTYs), visual signaling devices and amplifiers. To achieve compatibility, the FCC rules require:

  • external electronic access to all information and control mechanisms

  • a connection point for external audio processing devices

  • the ability to connect with TTYs

  • the ability to use TTY signals

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