14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel Includes amendments issued through July 2003 (e.g., includes the amendment on reporting of...
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (with amendments issued through July 2003)
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act): Preamble and Section-by-Section Analysis (with amendments issued through July 2010)
Basis of Disability in Air Travel AGENCY: Department of Transportation, Office of the Secretary ACTION: Final Rule SUMMARY: The Department of Transportation is amending its Air Carrier...
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Air Carrier Access Act Technical Assistance Manual (2005)
What Airline Employees, Airline Contractors, and Air Travelers with Disabilities Need to Know About Access to Air Travel for Persons with Disabilities A Guide to the Air Carrier Access...
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports - Preamble
SUMMARY: The Department of Transportation is amending its rules implementing the Air Carrier Access Act (ACAA) to require U.S. air carriers and foreign air carriers to make their Web sites...
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14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air Travel (Air Carrier Access Act) (with amendments issued through May 2016)
U.S. Department of Transportation 14 CFR Part 382 Nondiscrimination on the Basis of Disability in Air...
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14 CFR Parts 382 and 399; 49 CFR Part 27 - Nondiscrimination on the Basis of Disability in Air Travel: Accessibility of Web Sites and Automated Kiosks at U.S. Airports
For the reasons set forth in the preamble, the Department amends 14 CFR parts 382 and 399 as follows: Title 14—Aeronautics and Space Part 382 Nondiscrimination on the Basis of...
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Executive Summary
We expect this rulemaking to be a major step toward ending unequal access in air transportation for people with disabilities resulting from inaccessible carrier Web sites and airport kiosks...
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§382.1 What is the purpose of this part?
The purpose of this part is to carry out the Air Carrier Access Act of 1986, as amended....
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Purpose of the Manual
The manual does not expand air carriers’ legal obligations or establish new requirements under the law....
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§ 382.3 Applicability
(a) Except as provided in this section, this part applies to all air carriers providing air transportation. (b) Sections 382.21-382.63 do not apply to indirect air carriers....
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1.2 Legal Requirements.
The ACAA provides that no air carrier may discriminate against any otherwise qualified individual with a disability, by reason of such disability in the provision of air transportation....
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§382.3 Carrier
Carrier means a U.S. citizen (“U.S. carrier”) or foreign citizen (“foreign carrier”) that undertakes, directly or indirectly, or by a lease or any other arrangement, to engage in air transportation...
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Enplaning, Deplaning, and Connecting Assistance
If carriers are precluded by law from supplementing the airport-provided assistance, carriers can request a conflict of laws waiver....
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Contractors
A contactor is an entity that has a business arrangement with an air carrier to perform functions that the ACAA and part 382 would otherwise require the air carrier to perform with its own...
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Service Animal Issues
of credentials from a training school that the carrier recognizes....
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Information for Passengers
The Foreign Carriers NPRM proposed that, similar to the current rule, carriers would have to make certain information available to passengers with disabilities upon request concerning the...
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TTY Use
The carriers and carrier associations that filed comments expressed strong reservations about our proposal....
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In-Flight Audio and Video Services
The carriers and carrier groups that filed comments generally objected to the proposals....
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Other Information for Individuals with Hearing or Vision Impairments
The carriers and carrier groups that filed comments all supported the requirement that passengers needing special transmission of this information identify themselves to carrier personnel...
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Training
An association of U.S. carriers cautioned that any waiver available to foreign carriers should also be available to U.S. carriers....
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Complaints
Under the Foreign Carriers NPRM, there would have to be a CRO available to passengers with disabilities at every airport the U.S. carrier serves and at every airport where a foreign carrier...
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§382.5 When are U.S. and foreign carriers required to begin complying with the provisions of this part?
As a U.S. or foreign carrier, you are required to comply with the requirements of this part on May 13, 2009, except as otherwise provided in individual sections of this part....
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§ 382.5 Air Carrier or carrier
§ 382.5 Air Carrier or carrier....
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Air Carrier:
Any United States company that provides air transportation, either directly or indirectly or by a lease or any other arrangement. [Sec. 382.5]