Where provided, voice mail, auto-attendant, and interactive voice response telecommunications systems shall be compatible with real-time text that conforms to 410.6.3....
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410.6.4 Voice Mail, Auto-Attendant, and IVR Compatibility
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410.6.4 Voice Mail, Auto-Attendant, and IVR Compatibility (Section-by-Section Analysis)
410.6.4 Voice Mail, Auto-Attendant, and IVR Compatibility (Section-by-Section Analysis) This section proposes that, where ICT provides real-time two-way voice communication, any associated...
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412.8.4 Voice Mail and Other Messaging Systems
Where provided, voice mail, auto-attendant, interactive voice response, and caller identification systems shall be usable with a TTY....
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9.6 ATTENDANCE-RECORDING EQUIPMENT
Time clocks, card racks, log books, and other work assignment or attendance-recording equipment used by people in wheelchairs must be installed at a height no more than 48 in (1220 mm) above...
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§ 37.131(c)(3)
(3) A personal care attendant shall not be charged for complementary paratransit service....
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I. Attendants
Except under limited circumstances, you cannot require a person with a disability to be accompanied by an attendant....
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E. Attendants
You should know that it is generally not appropriate to require a passenger with a disability to be accompanied by a personal care attendant....
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Safety Considerations May Necessitate an Attendant
Safety Considerations May Necessitate an Attendant In the interests of safety, however, you may require that a passenger with a disability travel with an attendant as a condition of receiving...
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§ 37.5(e)
(e) An entity shall not require that an individual with disabilities be accompanied by an attendant....
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If Carrier Contends That Attendant Is Required for Safety Reasons and Passenger Disagrees
If the attendant is accompanying a passenger traveling on a stretcher or in an incubator, the attendant must be capable of attending to the passenger’s in-flight medical needs....
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12. Personal Care Attendant (PCA)
While PCAs may travel with a passenger with a disability, transportation agencies are not required to provide a personal care attendant or personal care attendant services to meet the needs...
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§ 382.35 Attendants
§ 382.35 Attendants....
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Are airlines allowed to require all passengers who are both deaf and blind to travel with an attendant?
QUESTION: Are airlines allowed to require all passengers who are both deaf and blind to travel with an attendant? ANSWER: No....
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I’m a paraplegic and travel with my personal manual wheelchair. May airlines require me to travel with an attendant?
May airlines require me to travel with an attendant?...
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Fares
Personal care attendants ride free. One exception to the fare requirement is made for social service agency (or other organization-sponsored) trips....
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Can lifts be attendant-operated?
Attendant operation, although recognized by the ASME A18.1 Standard, is expressly prohibited by the ADA Standards....
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12. Personal Care Attendant (PCA)
While PCAs may travel with a passenger with a disability, transportation agencies are not required to provide a personal care attendant or personal care attendant services to meet the needs...
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You shall not require a passenger with a disability to travel with an attendant or to present a medical certificate
You shall not require a passenger with a disability to travel with an attendant or to present a medical certificate, except in very limited circumstances....
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24. Unattended Passengers
Where a passenger's request for assistance means that the driver will need to leave passengers aboard a vehicle unattended, transportation agencies should generally grant the request...
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15. Caring for Service Animals
A paratransit or fixed route passenger's request that the driver take charge of a service animal may be denied. Caring for a service animal is the responsibility of the passenger or...
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382.29 May a carrier require a passenger with a disability to travel with a safety assistant?
The terminology of this section has been changed from “attendant” to “safety assistant” to more accurately reflect the role of the person accompanying the passenger....
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§382.29 May a carrier require a passenger with a disability to travel with a safety assistant?
[See subsections ...]
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Four Specific Situations in which a Seating Accommodation Must be Provided
over a fixed aisle armrest, you must provide a seat in a row with a movable armrest if one exists [Sec. 382.38(a)(1)]; If the passenger (i) is a passenger who is traveling with an attendant...
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§ 382.38 Seating accommodations
passenger traveling with a disability for a person assisting the individual in the following circumstances: (i) When an individual with a disability is traveling with a personal care attendant...