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How to Text 9-1-1 for the Deaf, Deafblind, Hard of Hearing, & Speech Disabled
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General Information About Text-to-9-1-1 for the Deaf, Deafblind, Hard of Hearing, & Speech Disabled
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Important Facts About Text-to-9-1-1 for the Deaf, Deafblind, Hard of Hearing, & Speech Disabled
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II-7.3300 Seven-digit lines
Where a 911 line is not available and the public entity provides emergency services through a seven-digit number, it may provide two separate lines -- one for voice calls, and another for...
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II-7.3300 Seven-digit lines.
operate a statewide 911 system for both voice and nonvoice calls and, in addition, permit voice callers only to dial seven-digit numbers to obtain assistance from particular emergency service...
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Q: What types of telephone emergency services are covered by Title II of the ADA?
Q: What types of telephone emergency services are covered by Title II of the ADA?...
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C. Next Generation 9-1-1
1-1 services at the local level, can shift from analog telecommunications technology to new internet-Protocol-enabled Next Generation 9-1-1 (NG 9-1-1) services that will provide voice and...
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B. How Does a TTY Work?
9-1-1 is a universal emergency number, but it may not be the number used in your area....
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Access for 9-1-1 and Telephone Emergency Services
Department of Justice Civil Rights Division Disability Rights Section Americans with Disabilities Act Access for 9-1-1 and Telephone Emergency Services...
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
State and local governments are responsible under Title II of the ADA for providing effective communication and equal access to 9-1-1 and other emergency services.5 To achieve effective...
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Issue: 9-1-1 Systems
Common Problem: City governments do not provide direct and equal access to 9‒1‒1 systems, or similar emergency response systems, for individuals who are deaf or hard of hearing and use...
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Chapter 4 9-1-1 and Emergency Communications Services
In this chapter you will learn the basics about what the ADA requires for 9-1-1 and other emergency communications services operated by or for state or local governments....
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Chapter 4 Addendum: Title II Checklist (9-1-1 and Emergency Communications Services)
PURPOSE OF THIS CHECKLIST: This checklist is designed to identify common problems with the accessibility of a state or local government’s 9-1-1 and emergency communications services....
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I. Introduction
Introduction Dialing 9-1-1 is the most familiar and effective way Americans have of finding help in an emergency....
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2. Types of Telephone Emergency Services Covered
All basic emergency services provided by public safety agencies are covered, including police, fire, and ambulance services....
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Common Problems with Communication
Ø Public meetings are often held without audio amplification or sign language interpreters, real-time transcription services, etc....
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§35.162 Telephone emergency services
§35.162 Telephone emergency services. Telephone emergency services, including 911 services, shall provide direct access to individuals who use TDD's and computer modems....
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§ 35.162 Telephone emergency services.
Telephone emergency services, including 911 services, shall provide direct access to individuals who use TDD's and computer modems....
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II-7.3200 911 lines
Where a 911 telephone line is available, a separate seven-digit telephone line must not be substituted as the sole means for nonvoice users to access 911 services....
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§35.162 Telephone Emergency Services (Section-by-Section Analysis)
§35.162 Telephone Emergency Services (Section-by-Section Analysis) Many public entities provide telephone emergency services by which individuals can seek immediate assistance from police...
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II-7.3000 Emergency telephone services.
[See subsections ...]
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II-7.3000 Emergency telephone services
[See subsections ...]
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Q: In areas without 9-1-1 services, are PSAPs still required to provide access for TTY users to the telephone emergency services?
Q: In areas without 9-1-1 services, are PSAPs still required to provide access for TTY users to the telephone emergency services? A: Yes....
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Relationship Between Primary and Secondary PSAPs
Primary PSAPs (9-1-1 answering points) often transfer calls to secondary PSAPs (such as fire or emergency medical services) if they do not dispatch those services directly from the primary...
