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Search Results "Guest Service"
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Services and Equipment
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Comfort animals vs. psychiatric service animals.
Under the Department's present regulatory language, some individuals and entities have assumed that the requirement that service animals must be individually trained to do work or carry...
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You must not charge for services that are required by part 382
You must not charge for services that are required by part 382. This means, for example, you must not ask for a tip when providing wheelchair service to a passenger....
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36 CFR Part 1192 Americans with Disabilities Act (ADA) Accessibility Guidelines for Transportation Vehicles (2016 Non-Rail Vehicle Guidelines)
Published in the Federal Register December 14, 2016. 36 CFR Part 1192 [Docket No. ATBCB 2010-0004] RIN 3014-AA38 AGENCY: Architectural and Transportation Barriers...
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36 CFR Part 1192 Americans with Disabilities Act (ADA) Accessibility Guidelines for Transportation Vehicles (2016 Non-Rail Vehicle Guidelines) - Preamble
Published in the Federal Register December 14, 2016. 36 CFR Part 1192 [Docket No. ATBCB 2010-0004] RIN 3014-AA38 Americans with Disabilities Act (ADA) Accessibility...
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WEB-BASED SERVICES AND PROGRAMS
are accessible; Develop and implement a plan for making existing web content more accessible; Provide a way for online visitors to request accessible information or services...
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Section 37.167 Other Service Requirements
Service animals shall always be permitted to accompany their users in any private or public transportation vehicle or facility....
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Communication
Hotel team members who have direct contact with guests should be prepared and ready to communicate with customers with disabilities....
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Are airlines allowed to charge for providing services to passengers with disabilities?
QUESTION: Are airlines allowed to charge for providing services to passengers with disabilities?...
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6. Fire Safety
Are fire-safety information, maximum room rate information, telephone and television information cards, guest services guides, restaurant menus, room service menus, and all other printed...
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§ 36.209(b) Health and drug rehabilitation services
(b) Health and drug rehabilitation services....
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Facilities Specializing in Services for Persons with Mobility Impairments
The 20% scoping applies to facilities or units that specialize in providing services to people with "mobility impairments,” which may include: * conditions requiring the use or assistance...
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Guiding Techniques
If it appears that a guest would benefit from a sighted guide, you may identify yourself and offer assistance. If assistance is accepted, you may offer your arm to the guest....
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Communicating With and About People with Disabilities
Communicating With and About People with Disabilities The Americans with Disabilities Act, other laws and the efforts of many disability organizations have made strides in...
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4.2 Physical Accessibility Barriers and Solutions
Barriers Solutions Simple/Low cost Involved / High cost Parking spaces are too narrow Use cones and/or tape and temporary signs...
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SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND THE CITY OF PHILADELPHIA AND THE PHILADELPHIA POLICE DEPARTMENT
SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND THE CITY OF PHILADELPHIA AND THE PHILADELPHIA POLICE DEPARTMENT DJ# 204-62-226
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12143(c)(8) Provision of services by others
(8) Provision of services by others The regulations issued under this section shall...
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Accessible Route to Goods and Services
Accessible Route to Goods and Services The path a person with a disability takes to enter and move through your business is called an “accessible route.”...
- Notify NYC
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§ 36.302(c)(5) Care or supervision of service animals
(5) Care or supervision of service animals. A public accommodation is not responsible for caring for or supervising a service animal....
- W3C: Responsive Web Design
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Products and services covered under Section 255
Products and services covered under Section 255 FCC rules cover all hardware and software telephone network equipment and telecommunications equipment used in the home or office....
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Restaurants and Lounges
For buffet service, offer assistance in identifying and serving food on the buffet table....