receive the same information in a timely manner that the carrier provides to other passengers in the terminal or on the aircraft, including but not limited to, information about ticketing, flight...
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D. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
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4. Q: What must I do when an individual with a service animal comes to my business?
A: The service animal must be permitted to accompany the individual with a disability to all areas of the facility where customers are normally allowed to go....
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Kiosk at Non-Airport Locations
SNPRM: Although we proposed to apply the accessibility standard only to automated airport kiosks, we noted in the preamble that airlines may also own, lease, or control kiosks that provide flight-related...
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§35.190(b)(7)
(7) Department of Labor: all programs, services, and regulatory activities relating to labor and the work force....
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§ 35.190(b)(7) Department of Labor
(7) Department of Labor: All programs, services, and regulatory activities relating to labor and the work force....
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§382.21(a)(2)
., require the passenger to take a later flight);...
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13. Q: Can I charge the parents for special services provided to a child with a disability, provided that the charges are reasonable?
Q: Can I charge the parents for special services provided to a child with a disability, provided that the charges are reasonable? A: It depends....
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Video remote interpreting (VRI) services. (Section-by-Section Analysis)
Video remote interpreting (VRI) services....
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§382.157(f)(1)(ii)
(ii) Disability-related complaints you receive from or on behalf of passengers when you are unable to reach agreement with your codeshare partner as to whether the complaint involves service...
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§104.33(b)(1)
(1) For the purpose of this subpart, the provision of an appropriate education is the provision of regular or special education and related aids and services that...
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Accessibility of Facilities
For flights on aircraft with more than 60 seats that do not have an accessible lavatory, airlines must place an on-board wheelchair on the flight if a passenger with a disability gives the...
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§ 37.139(d)(4)
(4) A description of the planned comparable paratransit service as it relates to each of the service criteria described in §37.131 of this part—service area, absence of restrictions or priorities...
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Carrying Assistive Devices and Keeping Them Near You
Carrying Assistive Devices and Keeping Them Near You Carrying medicine or other assistive devices like syringes as a carry-on item that you may need in the case of a flight cancellation...
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Q3. Are emotional support, therapy, comfort, or companion animals considered service animals under the ADA?
Are emotional support, therapy, comfort, or companion animals considered service animals under the ADA? A. No. ...
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Qualified Individual with a Disability
Any individual with a disability who: (1) “takes those actions necessary to avail himself or herself of facilities or services offered by an carrier to the general public with respect...
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5. Advance Notice
to require a passenger with a disability to provide advance notice of his or her intention to use a battery-operated CPAP machine, an approved POC, a respirator or a ventilator aboard a flight...
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28 CFR Part 35 Nondiscrimination on the Basis of Disability in State and Local Government Services (2010 ADA Title II Regulations with amendments issued through Aug. 2016)
DEPARTMENT OF JUSTICE 28 CFR Part 35 [CRT Docket No. 105; AG Order No. 3180–2010] RIN 1190–AA46 Nondiscrimination on the Basis of Disability in State and Local Government Services...
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§382.81(b)(3)
(3) When a passenger with a hearing impairment is traveling with an interpreter who will be performing functions for the individual during the flight; or...
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Title II and the IDEA
However, a child who has a disability who requires only a related service could be considered an individual with a disability for purposes of Section 504 and would be entitled to FAPE services...
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ATMs. (Section-by-Section Analysis)
In the NPRM, the Department discussed the application of a safe harbor to the communication-related elements of ATMs....
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Universal Design for Health Care Facilities
Universal Design for Health Care Facilities: Addressing Safety, Access to Care for a Diverse Patient Population Environment of Care® News, January 2009, Volume 12, Issue...
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§382.157(f)(1)(i)
(i) Disability-related complaints you receive from or on behalf of passengers with respect to difficulties encountered in connection with service you provide;...
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§382.157(f)(1)(iii)
(iii) Disability-related complaints forwarded by another carrier or governmental agency with respect to difficulties encountered in connection with service you provide...
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§382.81(b)(2)
(2) When a passenger with a vision impairment is traveling with a reader/assistant who will be performing functions for the individual during the flight;...