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Search Results "Customer Service"
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§ 37.191 Special provision for small mixed-service operators
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III-3.1000 General
Individuals with disabilities may not be denied full and equal enjoyment of the "goods, services, facilities, privileges, advantages, or accommodations" offered by a place of public accommodation...
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3. b. Government Assistance
PDF (957 KB) ADA Guide for Small Businesses - ADA.gov This 15-page illustrated guide presents an overview of some basic ADA requirements for small businesses that provide goods and services...
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Question 24
., Braille, large print, electronic) up to date and available to customers on request?...
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End Note
Older adults may have patronized a business for years or they may be brand new customers....
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4.1.2 Number of Wheelchair Seating Spaces
) 1 spaces 24 to 48 linear ft. (7 to 15 meters) 10- to 20-ft. table (3.1 to 6 meters) 2 spaces 48 to 72 linear ft. (15 to 22 meters) Typically custom-built...
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C201.5 Design, Development, and Fabrication
Manufacturers shall evaluate the accessibility, usability, and interoperability of telecommunications equipment and customer premises equipment during its product design, development, and...
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§1194.2 Guidelines for Section 255 of the Communications Act.
The guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act are set forth in Appendices B and C to this part....
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§1194.2 – Guidelines for Section 255 of the Communications Act.
The guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act are set forth in Appendices B and C to this part....
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Peripheral devices
Devices employed in connection with telecommunications equipment or customer premises equipment to translate, enhance, or otherwise transform telecommunications into a form accessible to...
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§1193.1 Purpose.
This part provides requirements for accessibility, usability, and compatibility of telecommunications equipment and customer premises equipment covered by the Telecommunications Act of 1996...
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10. Prescription Drug Container Labels
Several national pharmacy chains now offer talking prescription information for blind customers: CVS (including its mail service company Caremark), Walmart, Walgreens, Rite Aid, and Express...
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Voice over Internet Protocol (VoIP)
VoIP requires a broadband connection from the user’s location and customer premises equipment compatible with Internet protocol....
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Assistive Technology (AT)
Any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals...
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Assistive Technology (AT)
Any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals...
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Voice over Internet Protocol (VoIP)
VoIP requires a broadband connection from the user’s location and customer premises equipment compatible with Internet protocol....
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Voice over Internet Protocol (VoIP)
VoIP requires a broadband connection from the user’s location and customer premises equipment compatible with Internet protocol....
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Assistive Technology (AT)
Any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals...
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Assistive Technology (AT)
Any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve functional capabilities of individuals...
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Voice over Internet Protocol (VoIP)
VoIP requires a broadband connection from the user’s location and customer premises equipment compatible with Internet protocol....
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§1193.31 Accessibility and usability.
When required by §1193.21 of this part, telecommunications equipment and customer premises equipment shall be accessible to and usable by individuals with disabilities and shall comply with...
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C101.1 Purpose (Section-by-Section Analysis)
the Communications Act, this section states that the purpose of the proposed 255 Guidelines is the provision of scoping and technical requirements for telecommunications equipment and customer...
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G.8. - Does acquiring maintenance or support services for an existing system trigger the requirement for the existing system to meet the Access Board's technical provisions?
However, the newly acquired help desk services, training, and product support documentation must meet Subpart D of the Access Board's standards....
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Accessible Entrance
Signage provided at an inaccessible entrance provides direction to another entrance that is accessible Example of a sign that directs customers to the nearest accessible entrance...