In the Department's ADA Business Brief on Service Animals, which was published in 2002, the Department interpreted the minimal protection language within the context of a seizure (i.e.,...
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Minimal protection.
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5. Policies, Practices, and Procedures
this requirement applies to all policies, practices, and procedures of the town, the town does not have to make modifications that would result in a fundamental alteration in the program, service...
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V. Modifications in Policies, Practices, and Procedures
A modification is not required if it would "fundamentally alter" the goods, services, or operations of the public accommodation....
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BACKGROUND
was accompanied by the Complainant´s service animal....
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C. Equipment and Features to Provide Direct and Equal Access to Emergency Communications Services
Remember, PSAPs must provide direct and equal access to emergency communications services for people who use TTYs....
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§382.111 What services must carriers provide to passengers with a disability on board the aircraft?
DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010] As a carrier, you must provide services within the aircraft cabin as requested by or on behalf...
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2017 National ADA Symposium
Published on Jul 25, 2017 - Interviews and clips from the 2017 National ADA Symposium in Chicago, IL. Join us in Pittsburg in 2018! ETA Editor's Note: Take a peek at 0:52-0:56 of...
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Arriving At the Hotel
If you provide shuttle bus services, those services are subject to the ADA....
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The A11Y Project
The A11Y Project is a community-driven effort to make web accessibility easier. The Accessibility Project understands that making webdesign accessible is difficult, and we want to...
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4.1.4(5) BUSINESS
Business occupancy includes, among others, the use of a building or structure, or a portion thereof, for office, professional or service type transactions, including storage of records and...
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382.57 What services must carriers provide if their automated kiosks are inaccessible?
382.57 What services must carriers provide if their automated kiosks are inaccessible? The Department will seek further comment on kiosk accessibility issues in an SNPRM....
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Examples of Alternative Formats
Captioned public service announcements on television Large print (recommend: san-serif typeface such as Helvetica or Arial, 18 point size....
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13. Q: Can I charge the parents for special services provided to a child with a disability, provided that the charges are reasonable?
Q: Can I charge the parents for special services provided to a child with a disability, provided that the charges are reasonable? A: It depends....
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Video remote interpreting (VRI) services. (Section-by-Section Analysis)
Video remote interpreting (VRI) services....
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§ 36.302(c)(2)(i)
(i) The animal is out of control and the animal's handler does not take effective action to control it;...
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TRAINING
Staff and volunteers should understand the specific auxiliary aids and services that are available. ...
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3. What types of complaints does the ADA Mediation Program resolve?
Both title II (State and local government services) and title III (public accommodations) complaints can be mediated....
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Sample Action Plan
Include notice in public service announcements. 4/15 and ongoing ADA Coordinator Neighboring municipalities have samples and recommended methods...
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How to use this Manual
., requirements concerning planning a flight, the airport experience, enplaning, deplaning, and making connections, services during a flight, and...
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Section 37.171 Equivalency Requirement for Demand Responsive Service Operated by Private Entities Not Primarily in the Business of Transporting People
Section 37.171 Equivalency Requirement for Demand Responsive Service Operated by Private Entities Not Primarily in the Business of Transporting People This provision is a service requirement...
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Other Definitions
These rules define certain terms, such as “disability,” “auxiliary aids” and “service animals,” differently from the existing definitions in part 37....
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Wall-Mounted Objects
Proper cane and service animal techniques allow people to walk along a corridor or path without bumping into walls....
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12. Is an agency required to arrange for services to parents and prospective parents with disabilities that are necessary to avoid discrimination but are not available within the agency’s programs?
Many specialized services to support persons with disabilities are often available from other social service agencies, as well as disability organizations. ...
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Fixed route service (or fixed route)
Operation of a non-rail vehicle along a prescribed route according to a fixed schedule.
