Carriers must (i) establish a procedure for resolving disability-related complaints raised by passengers with a disability and (ii) designate at least one CRO to be available to handle disability-related...
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A. Complaint Procedures and Complaints Resolution Officials (CRO’s)
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§ 37.107(b)
Except as provided in paragraph (c) of this section, a private entity which is primarily engaged in transporting people and whose operations affect commerce, which remanufactures a rail passenger...
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§ 37.51(e)
Extensions may be granted only in a case where raising the entire passenger platform is the only means available of attaining accessibility or where other extraordinarily expensive structural...
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§382.125(d)
(d) In order to achieve the timely return of wheelchairs, you must ensure that passengers' wheelchairs, other mobility aids, and other assistive devices are among the first items retrieved...
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§382.10(d)
Department may grant the application, or grant the application subject to conditions, if it determines that the proposed facilitation does provide substantially equivalent accessibility to passengers...
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§382.81(d)
(d) For a passenger with a fused or immobilized leg, you must provide a bulkhead seat or other seat that provides greater legroom than other seats, on the side of an aisle that better accommodates...
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§382.141(a)(1)(iii)
assistance, the use of the boarding and deplaning assistance equipment used by the carrier and appropriate boarding and deplaning assistance procedures that safeguard the safety and dignity of passengers...
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§382.141(a)
(a) As a carrier that operates aircraft with 19 or more passenger seats, you must provide training, meeting the requirements of this paragraph, for all personnel who deal with the traveling...
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T208.2.1 Doorways on One Side of vehicle
Where non-rail vehicles have doorways on one side, a passenger access route shall connect each wheelchair space to a doorway that provides a means of accessible boarding and alighting in...
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You must have a copy of Part 382 available at every airport you serve
Upon request by a passenger at the airport, you must make a copy available for review. [Sec. 382.45(d)]...
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12162(a)(4)(B)(i)
(i) if such train includes a bi-level lounge car purchased after July 26, 1990, table service in such lounge car shall be provided to individuals who use wheelchairs and to other passengers...
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§ 38.75(b)
(b) Where designated wheelchair or mobility aid seating locations are provided, signs shall indicate the location and advise other passengers of the need to permit wheelchair and mobility...
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Sargent 11 Line Lever Lock
The unique T-Zone® construction provides unequalled strength and durability for the most demanding applications such as schools and hospitals....
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Measuring Opening Force
., tensionometer), a device as simple as a spring-loaded plunger or "fish" scale is effective in measuring the force required to open a door....
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1010.1.5 Floor elevation
Doors serving equipment spaces not required to be accessible in accordance with Section 11B-203.5 and serving an occupant load of five or less shall be permitted to have a landing on one...
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1010.1.9.1 Hardware
requirements for door handles, pulls, latches, locks and other operating devices, intended for use on required means of egress doors in other than Group R and M occupancies with an occupant load...
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§382.51(a)(8)
(8) If you newly acquire televisions and other audio-visual displays for passenger safety briefings, information, or entertainment on or after May 13, 2009, such equipment must have high-contrast...
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§382.10(c)(2)
accommodation you are proposing to use in place of compliance with the provision of this part that you cite, and an explanation of how it provides substantially equivalent accessibility to passengers...
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§382.87(f)
(f) You are not required to furnish more than one seat per ticket or to provide a seat in a class of service other than the one the passenger has purchased in order to provide an accommodation...
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§382.99(c)
(c) For foreign carriers, the agreement with a U.S. airport must provide that all actions necessary to ensure accessible boarding and deplaning for passengers with a disability are completed...
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§382.43(c)(4)
(4) You must assist prospective passengers who indicate that they are unable to use your Web site due to a disability and contact you through other channels (e.g., by telephone or at the...
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§382.31(a)
(a) Except as otherwise provided in this part you must not, as a carrier, impose charges for providing facilities, equipment, or services that this rule requires to be provided to passengers...
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§27.71(i)(3)
(3) If an airport installs new televisions and other audio-visual displays for passenger safety briefings, information, or entertainment on or after October 5, 2015, such equipment must...
