In addition, an amendment to DOT’s disability rule (part 382) that came into effect on August 7, 2003, requires U.S. and foreign airlines operating passenger-carrying flights to and from...
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How can I find out information on the number and types of disability-related complaints filed with DOT against specific airlines?
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382.155 How must carriers respond to written complaints?
382.155 How must carriers respond to written complaints? CROs are to promptly take action to resolve complaints made to them. In some cases, CROs can take quick action to prevent a...
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§382.155 How must carriers respond to written complaints?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 75 FR 44887, July 30, 2010]
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§382.151 What are the requirements for providing Complaints Resolution Officials?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 74 FR 11472, Mar. 18, 2009; 75 FR 44887, July 30, 2010]
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382.153 What actions do CROs take on complaints?
382.153 What actions do CROs take on complaints? ETA Editor's Note This section has no content in the original document.
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A2
A2. Is the vehicle pull-up area relatively level (1:50 or 2% maximum slope in all directions)?    Yes    No
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B2. Slope
B2. Is the vehicle space relatively level (2% maximum slope in all directions)? Yes _____ No _____
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§ 382.70 Disability-related complaints received by carriers
(b) This section applies to certificated U.S. carriers and foreign air carriers operating to, from, and in the United States, conducting passenger operations with at least one aircraft having...
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Accessible Parking Spaces
This compliance brief provides information about the features of accessible car and van parking spaces and how many accessible spaces are required when parking facilities are restriped....
- Pilot Rock CSL-6 and CSL-8 Car Stop
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Route and Destination Signs
Comment. Requirements for route and destination signs are subject to specifications for visual signs in section 703, including character height (810.6.2). The proposed rule allowed...
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CHAPTER 6: WHEELCHAIR SPACES AND SECUREMENT SYSTEMS
[See subsections ...]
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T605 Seat Belts and Shoulder Belts
[See subsections ...]
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11B-206.4.10 Medical care and long-term care facilities
The area of weather protection shall include the passenger loading zone complying with Section 11B-209.3 and the accessible route from the passenger loading zone to the accessible entrance...
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T302 Walking Surfaces
manual placement and removal of ramps and bridgeplates (as, for example, on small buses or vans in cases of emergency), as well as walking surfaces on steps that are not part of onboard passenger...
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Destination-Oriented Elevators
With destination-oriented elevators, passengers indicate the floor destination when calling an elevator, usually through a keypad....
- Federal Elevator 360 Passenger Elevator
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Typical Issues
Voters with disabilities who arrive by car need a parking space close to an accessible entrance....
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408.3.2.2 Duration
Power-operated swinging doors shall remain open for 20 seconds minimum when activated.
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11B-408.3.2.1 Power operation
Swinging doors shall be power-operated and shall comply with ANSI/BHMA A156.19.
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11B-408.3.2.2 Duration
Power-operated swinging doors shall remain open for 20 seconds minimum when activated.
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408.3.2.1 Power Operation
Swinging doors shall be power-operated and shall comply with ANSI/BHMA A156.19 (1997 or 2002 edition) (incorporated by reference, see "Referenced Standards" in Chapter 1).
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408.3.2.2 Duration
Power-operated swinging doors shall remain open for 20 seconds minimum when activated.
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408.3.2.1 Power Operation
408.3.2.1 Power Operation. Swinging doors shall be power-operated and shall comply with ANSI/BHMA A156.19 (1997 or 2002 edition) (incorporated by reference, see "Referenced...