(e) Hours and days of service. The complementary paratransit service shall be available throughout the same hours and days as the entity's fixed route service....
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§ 37.131(e) Hours and days of service
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11B-217.4.5 Rest stops, emergency roadside stops, and service plazas
Where at least one public pay telephone is provided at a public rest stop, emergency roadside stop, or service plaza, at least one public TTY shall be provided....
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§ 382.39 Provision of services and equipment
§ 382.39 Provision of services and equipment....
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12143(c)(3) Service criteria
(3) Service criteria Subject to paragraphs (1) and (2), the regulations issued under this section shall establish minimum service criteria for determining the level of services to be...
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Covered Entities
(See §1193.3 Definitions) The term "telecommunications equipment" means equipment, other than customer premises equipment, used by a carrier to provide telecommunications services, and...
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"Video Interpreting Services (VIS)"
The Department has added a definition of video interpreting services (VIS), a technology composed of a video phone, video monitors, cameras, a high speed Internet connection, and an interpreter...
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Section 37.23 Service Under Contract
Section 37.23 Service Under Contract This section requires private entities to “stand in the shoes” of public entities with whom they contract to provide transportation services....
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Summary of Major Provisions
The final rule applies to the following federal agencies and their components that administer outdoor areas developed for recreational purposes: Department of Agriculture (Forest Service...
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Service Animals Must Be Under Control
Service Animals Must Be Under Control Under the ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual...
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Actions
Etiquette considered appropriate when interacting with people with disabilities is based primarily on respect and courtesy. Outlined below are tips to help you in communicating with...
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Words
Positive language empowers. When writing or speaking about people with disabilities, it is important to put the person first. Group designations such as "the blind," "the retarded"...
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General Tips for Communicating with People with Disabilities
When introduced to a person with a disability, it is appropriate to offer to shake hands. People with limited hand use or who wear an artificial limb can usually shake hands....
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Advance Notice for Optional Services and Equipment
Advance Notice for Optional Services and Equipment Although carriers are not required to provide the following services or equipment, if they choose to provide them, you may require 48...
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Captioning, narrative description, and video interpreting services. (Section-by-Section Analysis)
The Department proposes replacing the term "telecommunications devices for deaf persons (TDD's)" with "text telephones (TTYs)" in § 36.303(b)(1). ...
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12143(c)(5) Additional services
(5) Additional services The regulations issued under this section shall establish circumstances under which the Secretary may require a public entity to provide, notwithstanding paragraph...
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Customer Premises Equipment (CPE)
Equipment used on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications service or interconnected VoIP service, including software integral...
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§104.47(b) Counseling and placement services
(b) Counseling and placement services. ...
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§ 35.104 Video interpreting services (VIS)
Video interpreting services (VIS) means an interpreting service that uses video conference technology over high speed Internet lines. ...
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Purchasing Goods and Services: What to Expect
Purchasing Goods and Services: What to Expect There are over seven million businesses in the United States that provide goods or services to the public, including grocery stores, retail...
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Video remote interpreting (VRI) service
Video remote interpreting (VRI) service means an interpreting service that uses video conference technology over dedicated lines or wireless technology offering high-speed, wide-bandwidth...
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Video remote interpreting (VRI) service
Video remote interpreting (VRI) service means an interpreting service that uses video conference technology over dedicated lines or wireless technology offering high-speed, wide-bandwidth...
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Text Telephones (TTY) or Telecommunications Devices for the Deaf (TDD):
TTYs, also called TDDs, are devices that allow individuals who are unable to use a regular telephone to make or receive telephone calls by enabling them to type their conversations....
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Community Emergency Planning in NYC - A Toolkit for Community Leaders
[See subsections ...]
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Tips for Interacting with People with Disabilities
If you encounter an individual with a service animal, such as a dog, please do not touch or distract the animal....